About Comfort Engineered Systems
Comfort Engineered Systems is a company that provides HVAC services. They have been in business for many years and have a reputation for providing excellent service. Customers report that the company is always prompt, courteous, and does a thorough job. Technicians are known for taking the time to explain their findings and work clearly. Customers have had positive experiences, including receiving second opinions that saved them money and solving issues with their HVAC systems. The staff, especially technicians like Gary, are professional, knowledgeable, and helpful. Many customers trust Comfort Engineered Systems for their HVAC needs and recommend their services to others. Customers also praise the team for being caring, hardworking, and excellent in every part of the service, from answering phones to repairing systems. They appreciate the technicians' patience and willingness to answer questions, as well as the company's quick response to issues like gas smells. Overall, Comfort Engineered Systems is highly recommended for reliable and friendly HVAC service.
Josh saved the day! We were having issues with our A/C unit and had originally called a different A/C service company. After the other company spent an hour inspecting our unit, they determined we needed a repair to the tune of $2500. We didn't have a good feeling about the cost or the way the repair was communicated (lots of technical words and acting as if our Lennox unit was not what most people had in the South ??) We called Comfort Engineered Systems and Josh was able to quickly diagnose the issue as a clogged water line. Total cost was a fraction of what the other guy stated. Josh was professional, never once attempted to upsell and went out of his way to explain...read full review
Our experience with Comfort Engineered Systems was excellent! We had Dave Williams as our HVAC technician. We had a problem that took a bit of diagnostics to determine what was going on and Dave handled it like a champ. He diagnosed the problem which was due to a voltage short which ultimately impacted circuit boards on our HVAC. Comfort Engineered Systems ordered the parts and and contacted us to schedule the follow up appointment to fix the problem. Dave serviced the HVAC again and quickly fixed the problem. He was knowledgable, patient, and willing to answer questions/help us in any way.
CES is a fantastic outfit! From their professionals who answer the phones and schedule (plus more) to the people in their new system/parts area to their professionals in the field who service and repair the HVAC systems, they are all caring, hardworking and excellent. I highly recommend them. We have been customers for 11 years for multiple homes and will continue! Thanks!!