About Urbanex
Urbanex Pest Control is a family and veteran-owned business based in Nashville, Tennessee, with 25 years of combined experience in the pest control industry. Founded in 2015, Urbanex has expanded to locations in Boston, Oklahoma City, and Knoxville. Customers consistently praise Urbanex for its thorough and professional services. Reviewers highlight the team's helpfulness and expertise, especially in dealing with mice and ants. Corey's dedication and willingness to go the extra mile have been noted by long-time clients. Eric is recognized for his great communication and friendly demeanor, ensuring clients feel informed throughout the process. Raim is acknowledged for his exceptional service during mosquito treatments, addressing centipede issues effectively. Ray's professionalism and thoroughness are also appreciated, even when faced with unexpected situations. The team, including Laura, Travis, and Phoenix, is recognized for their politeness and professionalism, ensuring customer needs are met while offering additional assistance, such as carrying heavy packages. Urbanex is committed to addressing both residential and commercial pest control needs and prioritizes customer satisfaction. Recent reviews confirm that appointments are scheduled quickly, with technicians providing thorough exterior and interior services, especially targeting gnats and other bugs. The team is praised for checking and replacing rodent traps, even after construction dust, and for their professionalism and helpful attitude. Customers appreciate the detailed inspections, bait station installations that blend with landscaping, and the friendly demeanor of technicians. Overall, Urbanex is known for reliable service, attention to detail, and a team that goes above and beyond to ensure pests are managed effectively.
After my terrible experience with Hawx, I was hesitant to find myself back in a bug service. Urbanex was a little more costly than Hawx, but you pay at time of service, not just a monthly fee. I like this a lot because I’m paying for what I’m actually getting. Honestly, you get what you pay for anyway, and you really can’t put a price on good service when it comes to mosquitoes.
Their customer portal is easy to use, and it’s easy to setup autopay. They provide suggestions on how to manage certain bug problems (ours is mainly mosquitos) beyond just their service, I’ve gotten a few texts from our servicer about things in the yard that...read full review
I had an outstanding experience with Zeke at Urbanex. From the moment we spoke, he was incredibly polite, professional, and genuinely helpful. He took the time to answer all of my questions and explained everything clearly, showing how knowledgeable he is about the services Urbanex provides.
Zeke is an excellent salesman—not because he was pushy, but because he was honest, informative, and made me feel confident in my decision. He made the entire process easy and stress-free, and I couldn't be happier with the service he provided.
If you're looking for someone who truly cares about their customers and knows what they're doing, I highly recommend asking...read full review
Today I had my home serviced by Jobie, I really appreciate him as he explained everything to me and showed me something I should seal up to prevent rodents. He was very nice, thorough and had great customer service! I appreciate Urbanx for being able to service my home quickly.