So I'll start by saying I didn't hire this company, the work with the builder of my home. My builder allowed me to choose my own stain so I met with Perkins. The people in office were very friendly. I told them I loved the natural look of my floors which, unfinished, where a white oak with great variation. To achieve this as a finished look, they recommended I do a water based poly finish and no actual stain. The guy at the office was very confident they wouldn't yellow because of the water based poly... or at least yellow very minimally. He even showed me an example of a test they had tried this on and after four years it was still very crisp with almost no yellow. Great! I paid almost $2k for the "upgrade" and was told this would, in addition to not yellowing, actually be more durable then regular poly and better for dogs because it was more scratch resistant. Fast forward.. I've been in my home two years and everything the claimed to be so true about this product they upsold me on is wrong! My floors have yellowed significantly and in spots that get a lot of light have water almost look like water stains. Not only that, my floors scratch SO easily and damage even easier. Late one night my partner spilled a few drops of laundry detergent on the floors without realizing it and the next morning I have dark brown stains where the detergent was. On top of all that, the floors themselves are terrible. They chip like there's no protective poly at all (and makes me wonder if they're using quality wood flooring if it chips so under normal wear). I've tried to reach out to them about issues but because they get so much work from my builder who I had a dispute with, they won't even return my calls. No idea if they warranty their work because I can't get a response. If you have a choice, I'd go elsewhere.
Shawn Kaplan
Jun 2019
We had an amazing experience with Perkins. They were quick, efficient, gave us a clear instructions, and finish the job sooner than expected under budget. No way we could ever ask for more! We love our new floors.
Shawn Kaplan
May 2019
Amazing experience! Timely, punctual, and great communication!! Highly recommend.
Lisa C.
Apr 2019
I believe the other 5-star reviews on here, so I'm not sure why my experience was so different. While I believe he did a good job on refinishing my hardwoods (with the exception of leaving dark stain splotches in multiple places on my white baseboards), the installation of luxury vinyl tile was definitely not five-star work. I had a variety of other issues as well - a lengthy detailing of those issues with accompanying photos can be found at southernoaksreview.blogspot.com.
Jenny Gilbert
Feb 2019
Perkins flooring is a truly top-notch flooring company! They installed beautiful hardwood floors in our home over 5 years ago and we are still pleased with the results. We made a special request for them to use no VOC stain and finish, and they were more than happy to accommodate. Also, we were unsure as to which color of stain to use so they provided excellent options and advice on that front. Every aspect of our service was professionally handled and I wouldn’t hesitate to recommend them to anyone!
B J.
Jul 2018
Absolutely hands down the company to call. I had to call them to refinish 1000sq ft of flooring that another company that I will not name completely ruined. The owner was extremely knowledgeable and only one of a couple of National Wood flooring Association members here in Nashville. They knew their stuff. The crew was at my home early every day of the job and worked nonstop. Every member of the crew could answer any question I had about the process. Let me put it to you this way I don't like leaving contractors at my home when I have to work, but this group was completely different. I didn't feel uneasy at all. They refinished and stained a Dark Walnut with a Satin Polly, holy cow...it's timeless and we couldn't be happier
Carol C.
So I'll start by saying I didn't hire this company, the work with the builder of my home. My builder allowed me to choose my own stain so I met with Perkins. The people in office were very friendly. I told them I loved the natural look of my floors which, unfinished, where a white oak with great variation. To achieve this as a finished look, they recommended I do a water based poly finish and no actual stain. The guy at the office was very confident they wouldn't yellow because of the water based poly... or at least yellow very minimally. He even showed me an example of a test they had tried this on and after four years it was still very crisp with almost no yellow. Great! I paid almost $2k for the "upgrade" and was told this would, in addition to not yellowing, actually be more durable then regular poly and better for dogs because it was more scratch resistant. Fast forward.. I've been in my home two years and everything the claimed to be so true about this product they upsold me on is wrong! My floors have yellowed significantly and in spots that get a lot of light have water almost look like water stains. Not only that, my floors scratch SO easily and damage even easier. Late one night my partner spilled a few drops of laundry detergent on the floors without realizing it and the next morning I have dark brown stains where the detergent was. On top of all that, the floors themselves are terrible. They chip like there's no protective poly at all (and makes me wonder if they're using quality wood flooring if it chips so under normal wear). I've tried to reach out to them about issues but because they get so much work from my builder who I had a dispute with, they won't even return my calls. No idea if they warranty their work because I can't get a response. If you have a choice, I'd go elsewhere.
Shawn Kaplan
We had an amazing experience with Perkins. They were quick, efficient, gave us a clear instructions, and finish the job sooner than expected under budget. No way we could ever ask for more! We love our new floors.
Shawn Kaplan
Amazing experience! Timely, punctual, and great communication!! Highly recommend.
Lisa C.
I believe the other 5-star reviews on here, so I'm not sure why my experience was so different. While I believe he did a good job on refinishing my hardwoods (with the exception of leaving dark stain splotches in multiple places on my white baseboards), the installation of luxury vinyl tile was definitely not five-star work. I had a variety of other issues as well - a lengthy detailing of those issues with accompanying photos can be found at southernoaksreview.blogspot.com.
Jenny Gilbert
Perkins flooring is a truly top-notch flooring company! They installed beautiful hardwood floors in our home over 5 years ago and we are still pleased with the results. We made a special request for them to use no VOC stain and finish, and they were more than happy to accommodate. Also, we were unsure as to which color of stain to use so they provided excellent options and advice on that front. Every aspect of our service was professionally handled and I wouldn’t hesitate to recommend them to anyone!
B J.
Absolutely hands down the company to call. I had to call them to refinish 1000sq ft of flooring that another company that I will not name completely ruined. The owner was extremely knowledgeable and only one of a couple of National Wood flooring Association members here in Nashville. They knew their stuff. The crew was at my home early every day of the job and worked nonstop. Every member of the crew could answer any question I had about the process. Let me put it to you this way I don't like leaving contractors at my home when I have to work, but this group was completely different. I didn't feel uneasy at all. They refinished and stained a Dark Walnut with a Satin Polly, holy cow...it's timeless and we couldn't be happier