Prince came and had awful customer service . He reaked smells of weed and all around bad customer service. Never again!!
David Arterburn
Mar 2025
Great company..done an awesome job
Bill Selph
Apr 2023
Ozburn-Hessey just completed a new floor in our kitchen, dining and entry way. They did a great job from beginning to end. Jeremy was super easy and thoughtful to work with. Curtis and the install crew did a fantastic job with all the corners and odd places in our 50 year old house. Highly recommend this company.
Have been using OzHess for over 32 years for all of our ceilings & floor covering work. They always perform & deliver on schedule, & stand behind their work. They know how to get it done with their experience. I recommend them for any acoustical ceiling or floor covering needs.
Jason Hall
Oct 2021
Shaub Construction has worked with Ozburn-Hessey for at least a few decades now...the finish product (to include the most recent projects that finished up in late 2020) is always first class whether it is floors, ceilings or other speciality acoustic requirements.
Jakob McIntyre
Sep 2021
Ozburn-Hessey is hands down the most professional flooring and ceiling company installations are top-of-the-line good workers with great attitudes not only do these guys work their butts off they also take pride in their work I give ozburn Hessey ceiling and floors and 5 star rating if you're looking for something done fast quick and professionally installed don't call anybody else early bird gets the worm if your not a morning person they also got a 10 o'clock crew when you're ready they will be too.
Anne Mauldin Osborne
Jun 2021
The only good thing I can say is that we have a floor. I would not recommend OH for engineered wood installation on a slab. I was assured by OH representatives that they are the best and only take jobs that can be done the right way. Unfortunately, when there were issues with installation (loose, springy boards), they started blaming the slab saying those were low spots. However, part of their quote was to prep the slab. In one corner, the boards slid loose easily. Transitions, other than the starting wall, were sloppy. To all issues, the reply was that it could be fixed. For the corner that the slab was “too low” where the boards slid loose, it took 3 fixes, one of which included using dirty rocks from outside to try to weigh the boards down to adhere to a heavier duty adhesive. Finally, it was glued down! But then it was much higher than the rest of the floor. The response, the slab is “too high there” but we can fix that. Blaming the slab for being too low then too high in the same place was just part of the headache. We asked to match the existing wood floor in the house and realized too late that OH had recommended an inferior quality of wood which has knots that exposed the engineered backing. The response, they can “fix” that... they will putty. But of course, there are plenty of holes that were not filled, including drilled holes where they added adhesive where the floor wasn’t installed properly. So in the end, we have a floor. What should be beautiful hardwood floor to admire, I can’t wait to cover with rugs (waiting 3 months per the recommendation of the finisher). They finished the job to their satisfaction on April 28, 2020. I didn’t want to write a review, but I see this floor every day and am beyond disappointed and wouldn’t want this to happen to anyone else. The “fixes” wouldn’t have been needed if the right quality of product was recommended, the slab was prepared appropriately, and the installation was done properly. They may be good for other flooring, but I would never recommend them for engineered wood installation on a slab.
Mid-Tenn Raider Fan
Jun 2021
I've worked in commercial construction for over 12 years as a PM for a GC, and have done many projects with Ozburn-Hessey over the years. They are top notch in every aspect, quality, and will always do whats right. Mark & Matt are VERY good people, and I trust them! I am very happy to call them friends not just people we do business with.
Felix G.
Apr 2021
We've worked with OH on a couple of projects. The fact that I mentioned a couple of projects should say to you, repeat customer. We received tremendous value, quality and professionalism the first time so we chose to use them again. Honest, fair pricing with high quality installers. On time, on budget time lines and installations. Can't say enough good things about them.
Gary LANG
Oct 2020
We've used O-H multiple times over the past decade+. They have been quick to respond, professional in the job at hand (flooring, ceiling installation, etc.) and reasonable in price...easy and deserving to give a 5-star rating. Gary J Lang, President of Central Fire Restoration and Cleaning, LLC and Cumberland Environmental Resources Co.
mont Larry
Prince came and had awful customer service . He reaked smells of weed and all around bad customer service. Never again!!
David Arterburn
Great company..done an awesome job
Bill Selph
Ozburn-Hessey just completed a new floor in our kitchen, dining and entry way. They did a great job from beginning to end. Jeremy was super easy and thoughtful to work with. Curtis and the install crew did a fantastic job with all the corners and odd places in our 50 year old house. Highly recommend this company.
bill [email protected]
Have been using OzHess for over 32 years for all of our ceilings & floor covering work. They always perform & deliver on schedule, & stand behind their work. They know how to get it done with their experience. I recommend them for any acoustical ceiling or floor covering needs.
Jason Hall
Shaub Construction has worked with Ozburn-Hessey for at least a few decades now...the finish product (to include the most recent projects that finished up in late 2020) is always first class whether it is floors, ceilings or other speciality acoustic requirements.
Jakob McIntyre
Ozburn-Hessey is hands down the most professional flooring and ceiling company installations are top-of-the-line good workers with great attitudes not only do these guys work their butts off they also take pride in their work I give ozburn Hessey ceiling and floors and 5 star rating if you're looking for something done fast quick and professionally installed don't call anybody else early bird gets the worm if your not a morning person they also got a 10 o'clock crew when you're ready they will be too.
Anne Mauldin Osborne
The only good thing I can say is that we have a floor. I would not recommend OH for engineered wood installation on a slab. I was assured by OH representatives that they are the best and only take jobs that can be done the right way. Unfortunately, when there were issues with installation (loose, springy boards), they started blaming the slab saying those were low spots. However, part of their quote was to prep the slab. In one corner, the boards slid loose easily. Transitions, other than the starting wall, were sloppy. To all issues, the reply was that it could be fixed. For the corner that the slab was “too low” where the boards slid loose, it took 3 fixes, one of which included using dirty rocks from outside to try to weigh the boards down to adhere to a heavier duty adhesive. Finally, it was glued down! But then it was much higher than the rest of the floor. The response, the slab is “too high there” but we can fix that. Blaming the slab for being too low then too high in the same place was just part of the headache. We asked to match the existing wood floor in the house and realized too late that OH had recommended an inferior quality of wood which has knots that exposed the engineered backing. The response, they can “fix” that... they will putty. But of course, there are plenty of holes that were not filled, including drilled holes where they added adhesive where the floor wasn’t installed properly. So in the end, we have a floor. What should be beautiful hardwood floor to admire, I can’t wait to cover with rugs (waiting 3 months per the recommendation of the finisher). They finished the job to their satisfaction on April 28, 2020. I didn’t want to write a review, but I see this floor every day and am beyond disappointed and wouldn’t want this to happen to anyone else. The “fixes” wouldn’t have been needed if the right quality of product was recommended, the slab was prepared appropriately, and the installation was done properly. They may be good for other flooring, but I would never recommend them for engineered wood installation on a slab.
Mid-Tenn Raider Fan
I've worked in commercial construction for over 12 years as a PM for a GC, and have done many projects with Ozburn-Hessey over the years. They are top notch in every aspect, quality, and will always do whats right. Mark & Matt are VERY good people, and I trust them! I am very happy to call them friends not just people we do business with.
Felix G.
We've worked with OH on a couple of projects. The fact that I mentioned a couple of projects should say to you, repeat customer. We received tremendous value, quality and professionalism the first time so we chose to use them again. Honest, fair pricing with high quality installers. On time, on budget time lines and installations. Can't say enough good things about them.
Gary LANG
We've used O-H multiple times over the past decade+. They have been quick to respond, professional in the job at hand (flooring, ceiling installation, etc.) and reasonable in price...easy and deserving to give a 5-star rating. Gary J Lang, President of Central Fire Restoration and Cleaning, LLC and Cumberland Environmental Resources Co.