MMC Northfield

Oct 2021

This office use to be amazing!! I loved that it was family owned and run. Now they have teamed up with the big bad medical bully of Rutherford County, MMC. You can’t get an appointment if you want to be seen for certain things; that is walk in only. But wait! You can’t walk in at the Northfield office! Now you have to go MMC’s walk-in clinic. And if you do want an appointment, it probably won’t be with the doc you have seen for YEARS, who knows you and your history, who you are comfortable with. You have to start all over. Thanks guys, this has ruined my total patient experience!! Too many hoops to jump through!!!

Sep 2021

Dr. Eller and Ashley Castle are amazing! Even though I've moved out of town I still rely on this office for all my primary care needs. They are very responsive to portal messages as well. Very friendly staff.March 2021 edit: while my providers are still good the billing department is very rude. Angela spam called me 3 times while at work making me nervous and raising my blood pressure over an issue with the same insurance I've had for years. When I asked her not to do that she ignored me. Not good.

Apr 2021

Dr. Eller and Ashley Castle are amazing! Even though I've moved out of town I still rely on this office for all my primary care needs. They are very responsive to portal messages as well. Very friendly staff.March 2021 edit: while my providers are still good the billing department is very rude. Angela spam called me 3 times while at work making me nervous and raising my blood pressure over an issue with the same insurance I've had for years. When I asked her not to do that she ignored me. Not good.