We had an amazing experience with James Brinkley! We had issues with a clog in our kitchen sink. He took the time to explain the backfalling/improper slope of the pipe. He showed me the pipes as a system, he cleaned the line & verified flow with me watching. I definitely found a plumber I can trust & a clear explanation helps me prepare to fix the issues in the near future! I couldn't recommend him enough. Also, to come out to my house knowing the city is still facing the snow/ice elements was a huge plus. Very friendly & easy to communicate with. The company even called me right away as soon as there was an opening & came out earlier than expected.... read full review
April 2026
I was thoroughly impressed with the outstanding professionalism and technical acumen of Ian and Dominic in replacing my entire plumbing line beneath my home. From the on-start of this complicated project, when talking to the customer service representatives, Rebecca and Lydia, until the completion of the project by Ian and Dominic, the exceptional professional skills of all concern were readily apparent. I most strongly recommend this outstanding Pipe Master team to anyone who needs plumbing assistance. Thanks to all for a job extremely well done! EHK, Lieutenant Commander, U.S. Navy (ret.)
April 2026
Answered the phone right away, were free to come out same day, complete my water heater removal and capped a bunch of plumbing and it was very cost effective, my technician was great to speak with and we completed ever Via remote communication.
We had an amazing experience with James Brinkley! We had issues with a clog in our kitchen sink. He took the time to explain the backfalling/improper slope of the pipe. He showed me the pipes as a system, he cleaned the line & verified flow with me watching. I definitely found a plumber I can trust & a clear explanation helps me prepare to fix the issues in the near future! I couldn't recommend him enough. Also, to come out to my house knowing the city is still facing the snow/ice elements was a huge plus. Very friendly & easy to communicate with. The company even called me right away as soon as there was an opening & came out earlier than expected.... read full review
I was thoroughly impressed with the outstanding professionalism and technical acumen of Ian and Dominic in replacing my entire plumbing line beneath my home. From the on-start of this complicated project, when talking to the customer service representatives, Rebecca and Lydia, until the completion of the project by Ian and Dominic, the exceptional professional skills of all concern were readily apparent. I most strongly recommend this outstanding Pipe Master team to anyone who needs plumbing assistance. Thanks to all for a job extremely well done! EHK, Lieutenant Commander, U.S. Navy (ret.)
Answered the phone right away, were free to come out same day, complete my water heater removal and capped a bunch of plumbing and it was very cost effective, my technician was great to speak with and we completed ever Via remote communication.