Update: Audrey has since received a dedicated nurse, Rachel. Both are an amazing team. Dynamic, fun and effective. I’m so thankful that my calls are now being returned and I can now 100% recommend this facility!
Love Audrey O’Neil, she is vibrant and helpful, however, trying to contact her or her nurse after my first appointment has been a struggle. I have just left my sixth voicemail On the nurses line trying to follow up on results that I would like to go over I am told I will be called back and it doesn’t happen.
About Family Medical Associates & Pediatrics
Family Medical Associates & Pediatrics is a multi-specialty group located in Lebanon, Tennessee, proudly serving the community since 1975. The experienced providers manage family practice, pediatrics from delivery through adulthood, internal medicine, and general surgery. Walk-ins are welcome during all business hours, including Saturday for established patients.
Patients appreciate the caring and attentive providers, including Dr. Reed and Dr. Crutcher, who offer excellent and timely care. The staff is described as welcoming, accommodating, and professional, creating a competent team that makes patients feel valued. The front desk is noted for being great to work with, and recent interior upgrades have enhanced the environment. Many patients find the walk-in process convenient, and the experienced phlebotomist is recognized for making blood draws painless. Overall, patients feel heard and respected, making this office a preferred choice for urgent medical needs.
Reviews
My mother recently woke up with a medical concern, so we went to Family Medical as a walk-in. She was seen right away, and the entire staff was very professional. We were both thoroughly impressed with Audrey O'Neill, PA-C. She was very knowledgeable, caring and efficient. I highly recommend this office to anyone!
This was my first time to use Family Medical Associates, I am now using them as my Primary Health Provider. I was called at the exact time of my appointment. Benita was both Professional and took the time to Listen
Photos

Hours
Good to know
- accepts credit cards
Location
1407 West Baddour Parkway, Lebanon, TN 37087
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