About Well-Key Urgent Care Knoxville
Well-Key Urgent Care in Knoxville provides quick and comprehensive medical care to patients in need. Since 2010, they have offered affordable and high-quality services, treating a variety of minor injuries and illnesses. The urgent care is open 7 days a week from 8:00 am to 8:00 pm, ensuring patients receive timely attention. Patients have reported being treated with respect and kindness by the staff, with one patient praising the care they received for a minor laceration, including prompt attention and effective treatment. Another patient had a positive experience with a staff member who went above and beyond to provide excellent care. The facility is praised for its friendly staff, clean environment, and efficient service, with many noting that staff members are helpful, honest about wait times, and get patients in and out at a decent time. However, some patients have experienced issues with billing, including incorrect statements and difficulties with receipts. Additionally, there can be wait times, with some patients waiting over an hour, but overall, visitors find the staff polite and the prices reasonable. Despite the occasional delays, Well-Key Urgent Care remains a reliable choice for those seeking urgent medical attention.
Very slow reception. I was waiting 20 mins and was first to walk into empty room. Five others walked in after me and everyone was checked by the single receptionist before any paperwork walked back. After five minutes more I was call back.
Had to wait a little over an hour, but with the flu going around completely understandable. Everyone there was super polite and friendly. The lady at the front desk was very nice.Very honest about wait times. We had to get a sports physical, the price was great. I'd go there again.
First of all I like hospitality and so the lady at the front desk was very helpful and very nice and pleasant the place is very clean and the nurses and the doctors are very friendly and they get you in and out at a decent time I would recommend this place.