Reviews for Summit Medical Group at Farragut
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.4/5Summit Medical Group at Farragut
11808 Kingston Pike, Knoxville
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Stacey Hinkle is the Physicians Assistant taking care of my family. We are not new to Summit. We just recently changed to this practice. Our experience started at the check in desk. VIcki and Sara were wonderful and greeted us with a smile. There was a hiccup with my oldest child's insurance and they took it in stride and helped us. We have only ever waited 15 minutes in the lobby. Dawn, Stacey's nurse, is cheerful and took excellent care of my daughter. She has a phobia of needles. These two women are a true delight and have helped me every time I've called regarding any question I have. The lady at the check out desk was helpful with moving a few appointments around...read full review
The experience starts with making the appointment. On average why call attempt to make an appointment average nine minutes. I have pcalled on several occasions. Still waiting on physical results. Portal has not been updated with physical results. I love my Dr. Dr. Showalter is the only reason I’m staying with Summit Medical group
I’ve been a patient of Summit for over 10 years. All of the medical staff is very professional and helpful. You can tell they take pride in hiring medical professionals with genuine care. On the other hand, the office staff is just horrible. Greg, at the desk, is constantly rude and berating. Hopefully you don’t ever need to call your nurse, because he will embarrass you and yell at you on the line. Claiming they are doctors office and too busy to answer questions on the phone. I can’t give them any less than four stars because the doctors, nurses, nurse practitioners, and physicians assistants are spectacular. But avoid the desk at all costs. I don’t think I’ll...read full review