Checked the wait time on the board was at zero. Checked in, and it automatically bumped me up to 17 min wait time. I left after waiting 30min.
Scott Poteet
Jul 2026
Great place to be!
B
Jun 2026
Jaycee is excellent and did a fantastic job on my sons hair. Would return for her. So Jaycee deserves 5 stars. Jaycee cut 3 heads during the time Maria cut mine.
However, my stylist (Maria) did not give me the cut i asked for. She was apparently set to get off work at 4 and she decided to drag out my haircut so she wouldn’t have to take anymore people. Ok that’s fine, but what wasn’t fine is she kept cutting my hair way shorter than i asked for. I did not receive anywhere near the cut I asked for. Mid cut I asked my wife if my hair was looking bad. If your hand smells like cigarettes I don’t need them close to my face while receiving a cut. She also told us how her pharmacy was out of adderall and she was going to have to call around to find her medication. Gave other personal info that we really didn’t need. Kind of just unprofessional, especially since this was our first visit to sports clips.
Mr Sandless East TN
May 2026
Great staff. Everyone is always upbeat and friendly! Maria gives incredible 💇♂ haircuts!!!
Sara Miller
May 2026
We took our son here for a haircut and had such a great experience! The staff were so kind and patient with him and they did an amazing job with his hair. They made the whole process easy and comfortable, and his haircut turned out exactly how we wanted. The products they use smell amazing and everyone was so friendly and welcoming. We’ll definitely be coming back and highly recommend them!
William C.
May 2025
I really like this place , the people make it. Haircuts are just hair cuts but the hair stylists are always nice. Sometimes when people get in a rush they sacrifice customer service and there have been times when I was in there they were slammed with people BUT they are always smiling and friendly. I will always get my haircut there.
Eric Higdon
Nov 2024
Stylist: Victoria was excellent. She was very professional and kind. Definitely going back in a couple weeks!!
Adam Scott
Nov 2024
Their time clock estimates for service are never accurate. Almost always double the wait time. No other location in Knoxville is this bad on time estimates.
Jordan Clayton
Jul 2024
This place is a waste of time. I added my name to the online waitlist and it showed a 0 min wait with no one in front of me. This was 5 min before my arrival to the store. When I got to the store I had a 15 min wait time with 2 people in front of me which I understood, but when I checked in at the counter using my phone number, a duplicate line was created and bumped me down the waitlist and the original sign in record said my name had not arrived. This would have been a 1 hour wait nearly in order to get my hair cut for what was originally quoted as a 0 min wait. The online check in feature is obviously not honored at this location. TLDR, horrible technology unable to match up a record according to my phone number that caused my wait time to increase exponentially and I eventually left with no haircut.
Brandi Carter
Jun 2024
We have come here for a few years now. Today, we checked in and waited our time. We got to the point where it said "1 min", then "on deck". We were the only ones waiting in the store when the time went from "on deck" to a 30 something wait because a stylist, per the overheard conversation, has to go to Bearden. I understand she may have been needed at a different store, but she then continued to have a conversation with another sylist, walked around in no rush, while we continued to wait. To find out later the person that left...was the manager. Customer Service could have been better.
Jerica Henning
Checked the wait time on the board was at zero. Checked in, and it automatically bumped me up to 17 min wait time. I left after waiting 30min.
Scott Poteet
Great place to be!
B
Jaycee is excellent and did a fantastic job on my sons hair. Would return for her. So Jaycee deserves 5 stars. Jaycee cut 3 heads during the time Maria cut mine.
However, my stylist (Maria) did not give me the cut i asked for. She was apparently set to get off work at 4 and she decided to drag out my haircut so she wouldn’t have to take anymore people. Ok that’s fine, but what wasn’t fine is she kept cutting my hair way shorter than i asked for. I did not receive anywhere near the cut I asked for. Mid cut I asked my wife if my hair was looking bad. If your hand smells like cigarettes I don’t need them close to my face while receiving a cut. She also told us how her pharmacy was out of adderall and she was going to have to call around to find her medication. Gave other personal info that we really didn’t need. Kind of just unprofessional, especially since this was our first visit to sports clips.
Mr Sandless East TN
Great staff. Everyone is always upbeat and friendly! Maria gives incredible 💇♂ haircuts!!!
Sara Miller
We took our son here for a haircut and had such a great experience! The staff were so kind and patient with him and they did an amazing job with his hair. They made the whole process easy and comfortable, and his haircut turned out exactly how we wanted. The products they use smell amazing and everyone was so friendly and welcoming. We’ll definitely be coming back and highly recommend them!
William C.
I really like this place , the people make it. Haircuts are just hair cuts but the hair stylists are always nice. Sometimes when people get in a rush they sacrifice customer service and there have been times when I was in there they were slammed with people BUT they are always smiling and friendly. I will always get my haircut there.
Eric Higdon
Stylist: Victoria was excellent. She was very professional and kind. Definitely going back in a couple weeks!!
Adam Scott
Their time clock estimates for service are never accurate. Almost always double the wait time. No other location in Knoxville is this bad on time estimates.
Jordan Clayton
This place is a waste of time. I added my name to the online waitlist and it showed a 0 min wait with no one in front of me. This was 5 min before my arrival to the store. When I got to the store I had a 15 min wait time with 2 people in front of me which I understood, but when I checked in at the counter using my phone number, a duplicate line was created and bumped me down the waitlist and the original sign in record said my name had not arrived. This would have been a 1 hour wait nearly in order to get my hair cut for what was originally quoted as a 0 min wait. The online check in feature is obviously not honored at this location. TLDR, horrible technology unable to match up a record according to my phone number that caused my wait time to increase exponentially and I eventually left with no haircut.
Brandi Carter
We have come here for a few years now. Today, we checked in and waited our time. We got to the point where it said "1 min", then "on deck". We were the only ones waiting in the store when the time went from "on deck" to a 30 something wait because a stylist, per the overheard conversation, has to go to Bearden. I understand she may have been needed at a different store, but she then continued to have a conversation with another sylist, walked around in no rush, while we continued to wait. To find out later the person that left...was the manager.
Customer Service could have been better.
Our stylist was amazing. I did not get her name.