About Smoky Mountain Dry Cleaners
Reviews for Smoky Mountain Dry Cleaners
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Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 12PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: 8:30AM - 12PM
Sunday: Closed
Based on the reviews, Smoky Mountain Dry Cleaners is a family-owned business offering a mix of experiences. Customers have noted the owner is friendly, supportive, and provides pristine condition for special items like a late father’s dress blues and a wedding dress. The service is described as incredible, quick, and friendly, with excellent staff. However, some reviews mention disappointment with nearly two weeks of waiting, poor alteration work where a waistband didn't match up, and a tie that had not been cleaned. Despite this, for pressing clothes for a funeral, the kindness and compassion shown was beyond words, with quick and great results. The business also serves food, with recommendations for Thunder Road nachos and a chicken Philly sandwich.
Me and my family had our late father’s dress blues dry cleaned here before his funeral service and it was the best experience we have gotten from a dry cleaners. It is truly family owned and we loved that we could give back to our own community in that way. The owner was very friendly, supportive, and gave back the uniform in pristine condition. We will be coming back for future needs!
Service and food was fantastic....great atmosphere with little wait. My family and I highly recommend this place... especially the Thunder Road nachos and chicken Philly sandwich with fries.
Nearly two weeks of waiting, we had one pair of men's slacks altered, after getting home realized the waistband in the back didn't match up for at least a half an inch. Less than mediocre work for sure. The tie I dropped off had not been cleaned. Very displeased in this place because we used to use them years ago but it unfortunately has really become a disappointment.