Servpro was very good about communicating with me and working through issues and concerns until we reached a resolution. I felt that management truly cared about the situation and about ethics which is very uncommon these days.
About SERVPRO of West Knoxville
SERVPRO of West Knoxville is a trusted restoration company in the Knoxville area for over 40 years. They provide 24-hour emergency services for residential and commercial properties, including water damage, fire damage, bio-hazard clean up, and mold remediation. With highly trained technicians and advanced cleaning equipment, SERVPRO of West Knoxville is locally owned and operated. The staff boasts over 100 years of experience, making them well-equipped to handle various restoration needs. Customers appreciate the prompt, professional, and friendly service, along with clear communication throughout the restoration process. Many highlight the team's dedication to clients, noting their strong community involvement and attention to detail. They are known for transforming homes from cluttered and damaged to clean and new-feeling, making a positive impact on the lives of those they serve.
Reviews
Joel and Maddie were great! They were very thorough in assessing the damage as well as providing thoughts on the cause of the issue as well as next steps to remedy. It was a great experience!
Adrian and team were absolutely awesome! We previously got work through another company for issues last year, and ServPro came through and fixed all the mistakes from them AND fixed our current issues flawlessly. Adrian was so kind and professional. Would absolutely refer people to the team!
Photos

Hours
Good to know
- on-site services
- accepts credit cards
Location
3065 Horseshoe Bend Lane, Knoxville, TN 37931
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