Wonderful clinic overall, the care has been great and the staff are very kind during appointments. However, I do want to share one concern: the walls have little to no soundproofing, and conversations from the exam rooms can be clearly heard (even outside). On more than one occasion, I overheard negative comments about patients/owners, which was uncomfortable and made me question professionalism. This doesn’t seem to be all staff..just a few...but it does affect trust. I truly appreciate the quality of care here, and I hope the team can be more mindful about private conversations going forward.
Rebeckah M
Dec 2025
My boyfriend and I took our fur baby this morning due to a scratch in his eye. The vet and vet tech did amazing. They didn’t rush, and I could tell they love animals. They were also very honest and up front with the cost. It was so nice to be able to go on a weekend especially when you work a 9-5. We will definitely be back for normal checkups too. Couldn’t recommend more!
Lora Geames
Dec 2025
We had an excellent experience brining in a kitten we were giving to our aunt. They were all amazing and the doctor was phenomenal
Maritza T.
Dec 2025
Very satisfied. The service is excellent and the Vet was very meticulous checking my dog. My dog is under treatment for CCD.
Rick Lacy
Dec 2025
Easy to get services. Relatively good prices. Friendly staff
Elizabeth Coffey
Dec 2025
Dr. Merritt and Emily were amazing with Bean!! Everyone was so friendly and sweet. 10/10 service.
Adria G
Nov 2025
Clean facility, convenient location, and the staff were awesome! The doctor was also thorough and nice. Highly recommend this location for Pet Well Clinic
Cat
Nov 2025
We originally came here for shots because the other place we first took our cat said they couldn’t take him that late so we drove down the road and found this West Hills location. It was a great experience and we will be taking all of our pets here from now on. Staff was friendly and amazing. Highly recommend this place because they took great care of my baby!
keri medina
Nov 2025
Concerned about my 18 yrs old pup. The Dr was amazing, very knowlegeable and sure knew her stuff, explained my situation to where i understood. The staff assisting were wonderful as well, answering all my questions and helping. I would recommend this facility to anyone to take your furry family too. Thank you
kristen smith
Nov 2025
Today I took my boy Charlie to get his vaccinations and Dr. Jennifer and Chris were so patient with him. I will be definitely bringing him there for all future vaccination visits.
Kayla Whitson
Wonderful clinic overall, the care has been great and the staff are very kind during appointments. However, I do want to share one concern: the walls have little to no soundproofing, and conversations from the exam rooms can be clearly heard (even outside). On more than one occasion, I overheard negative comments about patients/owners, which was uncomfortable and made me question professionalism. This doesn’t seem to be all staff..just a few...but it does affect trust. I truly appreciate the quality of care here, and I hope the team can be more mindful about private conversations going forward.
Rebeckah M
My boyfriend and I took our fur baby this morning due to a scratch in his eye. The vet and vet tech did amazing. They didn’t rush, and I could tell they love animals. They were also very honest and up front with the cost.
It was so nice to be able to go on a weekend especially when you work a 9-5. We will definitely be back for normal checkups too. Couldn’t recommend more!
Lora Geames
We had an excellent experience brining in a kitten we were giving to our aunt. They were all amazing and the doctor was phenomenal
Maritza T.
Very satisfied. The service is excellent and the Vet was very meticulous checking my dog. My dog is under treatment for CCD.
Rick Lacy
Easy to get services. Relatively good prices. Friendly staff
Elizabeth Coffey
Dr. Merritt and Emily were amazing with Bean!! Everyone was so friendly and sweet. 10/10 service.
Adria G
Clean facility, convenient location, and the staff were awesome! The doctor was also thorough and nice. Highly recommend this location for Pet Well Clinic
Cat
We originally came here for shots because the other place we first took our cat said they couldn’t take him that late so we drove down the road and found this West Hills location.
It was a great experience and we will be taking all of our pets here from now on. Staff was friendly and amazing. Highly recommend this place because they took great care of my baby!
keri medina
Concerned about my 18 yrs old pup. The Dr was amazing, very knowlegeable and sure knew her stuff, explained my situation to where i understood. The staff assisting were wonderful as well, answering all my questions and helping. I would recommend this facility to anyone to take your furry family too.
Thank you
kristen smith
Today I took my boy Charlie to get his vaccinations and Dr. Jennifer and Chris were so patient with him. I will be definitely bringing him there for all future vaccination visits.