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Reviews for Northgate Parts, Inc

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  • Jun 2023

    We had our heat pump and evaporator coil installed this past friday. The crew they sent were extremely professional and courteous and explained everything in detail. The builder installed the wrong thermostat but no worries they had the correct one on their truck. We didnt have power yet so they used the power inverter on their truck to get power and pulled a vacuum on the copper lineset. They ran the lines and the drainline so that the block mason could easily work around it. We are extremely satisfied with the end result and highly recommend this company.

  • Jan 2023

    Very quick and knowledgeable about my units warranty. The lady that helped me was able to look my system up in under 30 seconds and said I had 10 year part warranty and explained that labour wasn't included. I'm ok with that. Very honest and trustworthy company. She could have easily said nope, nothing.

  • Jan 2022

    Our AC decided to quit the other week when it was so hot. Since we live in a manufactured home, we called Northgate about repairing it. It was going to be several days before they could get to us to repair it, but we went ahead and made an appointment. The morning they were supposed to come the Tech called us. They were at our home within 15 minutes. They were professional, knowledgeable, and friendly. The techs (Jason and Billy) knew what they were doing and went right to work. They answered all Steve's questions, and did not get annoyed with us. Our air is working great now. If you live in a manufactured home, you need to call this company for any help. From the young...read full review

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed

Ratings

Google Google: 4.3/5 BBB BBB: A+

Northgate Parts, Inc

6807 Pleasant Ridge Rd, Knoxville

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