Reviews for JCPenney Salon

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  • February 2026

    I highly recommend Gema Steele at the West Town Mall JC Penney hair salon. She styled my hair for a professional headshot and did a wonderful job. She also was extremely kind, which meant a lot to me — on that particular day especially. She is a great hairdresser.

  • May 2025

    My 2nd appointment with Chris was wonderful. She really listened and did exactly what I asked her to do. Just like my first appointment, Chris was kind, professional, personsable, knowledgeable and all around super. I've already made my next appointment. Ask for Chris. You'll walk away looking fabulous.

  • July 2024

    So thankful for Athena doing my hair exactly how I have always needed it. I have had many many haircuts and had given up and started doing it on my own because of bad experiences. Thankfully I had Athena doing my hair and she actually asked questions and listened to me explain what I did and didn’t like. After becoming a mom I have struggled with confidence especially with my hair as it has changed since having a baby but Athena did the most amazing job with absolutely everything even with my daughter running around and being on my lap Athena was so amazing. I honestly wanted to give her a hug because I am just so thankful. I know it’s hair but she honestly gave me... read full review

  • JCPenney Salon

    7600 Kingston Pike, Knoxville

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