Reviews for Gregory Pest Solutions
Add your commentFrom Gregory Pest Solutions
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 3.6/5Gregory Pest Solutions
4500 Central Ave Pike, Knoxville
Directions Appointment Call Suggest an Edit
I had several appointments for renewal termite inspection. They neither showed ups scheduled or called. Finally after speaking to the technician directly we were able to schedule a time to perform the inspection. I don’t know what the problem with the office is/was. I never received an explanation.
My first knowledge that Gregory was servicing our termite inspection contract was when I got a bill. That bill stated that the inspection had been done on 3-30-2019 and I owed $150.00. For the next 3 weeks I made 5 phone calls to Gregory indicating no one had been here to inspect our property as we would have had to be here to unlock doors for crawl space & garage. I never received a return call until contacting them once again on April 22. At that time, I was told they had been experiencing some issues during their new servicing of Heritage customers and bills had gone out before inspections had been set up or inspections had been done on perimeter only. An inspection...read full review
The people with this company have no limits on customer service. We had people come to our house to help us with a mouse problem and they came by and looked at the house and then went back to the office and came back and before they had gone it was almost 8 at night. Not only did they fix our problem but they also told us what they were doing and why so we understood the process as well. We love this company!