Reviews for Downtown Smooth Spa

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  • April 2026

    I treated myself at this salon, and I have to say the experience was exceptional from start to finish. I originally missed my appointment because I confused the salons, and instead of making me feel awkward about it, the staff was incredibly gracious, accommodating, and genuinely kind. That alone says a lot about the character of a business.

    The esthetician who did my back wax was outstanding, gentle, professional, and made what could be an uncomfortable service feel easy and relaxed. She was warm, patient, and clearly takes pride in her work.

    In a world where good service and genuine human connection can feel rare, this place stood... read full review

  • April 2026

    Planned a surprise for my best friend and took her for a facial for her birthday. We both had a wonderful experience and will definitely go back. The atmosphere was very relaxing and everyone was so nice! Highly recommend.

  • March 2026

    I was in from Dallas Texas and this was my first time to get a hydrafacial. Jessie West my esthetician was amazing and very knowledgeable. The hydra facial itself was very relaxing and has my face pretty clear and feeling amazing. Also the staff very friendly and welcoming. Will be back when in town.

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    Downtown Smooth Spa

    107 Main St SW Ste 200, Knoxville

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