I can’t say enough positive things about this company. And Ellen is beyond amazing. She spent hours with me helping me pick out my flooring and kept in touch during the whole process. She is knowledgeable and knows her products. Her customer service is above par! She definitely goes the extra mile for her customers. The flooring turned out beautiful and I am very impressed with the quality. Broadway Carpets and Brent Belue with Christian Carpeting are an amazing team. I will definitely refer them both to anyone I know looking for flooring.
About Broadway Carpets Inc
Broadway Carpets Inc. is a renowned flooring company that provides exceptional customer service and professional installation. The installers are described as "nice," "careful," and "knowledgeable" in their work, with staff praised for their expertise. The installation team is known to be phenomenal, quick, and very professional, delivering great results. Customers have had a fantastic buying experience, with the company offering competitive prices on quality products like Coretec classic LVP. The installation crews, such as Robert, Casey, and Brandon, are experienced and take great care in their work, even in older homes, ensuring a beautiful and neatly finished floor. Broadway Carpets Inc. is highly recommended for its quality products and outstanding service.
Reviews
I had the best experience today in Knoxville! I’ve went with Broadway Carpets for commercial floors and rugs throughout my time here and I’ve always been 100% impressed. But today I went in to look for a random remnant for a weird hallway carpet I’m trying to match. The owner was there and hung out with the kids and had them “help” with the process and look at the fork lifts. Then he literally took my samples and matched it with measurements, padding and hardware and then loaded it in my car and when I tried to pay he said “No, no, it’s all good. I think it’s important to do acts of kindness just because. And I know you already have a lot with your upcoming move.” Along with how much he helped with my kids I just wanted to cry. I needed this small break today and one less thing to pay for and it made my heart grateful. 😇💕 Will be paying forward 💜
I really don’t how to begin..I have nothing but high praises for the services I received. I would highly recommend Broadway Carpet.Not once but twice they have provided the best service. I had a house fire in October, and needed flooring replaced. My salesman was Matt Welden, and He had so much patience with me. CJ took the time to come measure. Like most situations, I had to wait on the insurance and I often found myself getting a little teary going through the process. So much had to be done but yet they waited patiently. The gentleman that installed my carpet was neat and cleaned up after his install. Left my baseboards intact and caused no damage. I was always… read full review
Photos
Hours
Monday 8:30AM - 5:30PM
Tuesday 8:30AM - 5:30PM
Wednesday 8:30AM - 5:30PM
Thursday 8:30AM - 5:30PM
Friday 8:30AM - 5:30PM
Saturday 9AM - 1PM
Sunday Closed
Good to know
- has repair services
- accepts credit cards
Location
930 N Broadway, Knoxville, TN 37917
Similar Pros in Your Area
You May Also Like
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.