IDM Heating, Cooling, and Plumbing is a professional and veteran-owned business that focuses on repairing and maintaining HVAC systems and water heaters. The company is known for honesty and integrity, offering preventative maintenance, service, repair, inspection, and replacement or design and consulting services for residential and commercial systems. Customers often praise the business for fair, upfront pricing and prompt service. One reviewer highlighted Isaac, an employee who went above and beyond to ensure a perfect fit for a replacement heat pump, demonstrating the company's commitment to quality work and customer satisfaction. Recent customer experiences include successful troubleshooting of an outside HBAC unit in rough weather, with quick diagnosis and repair, and a thorough cleaning and safety check of a residential steam boiler, which secured future HVAC service. Customers also appreciate the helpful advice on troubleshooting and the professional approach, making IDM a trusted choice for repairs and installations.
Had a problem with my air conditioning system and with the hot weather coming needed it fixed fast. Extremely happy with the IDM and their service. Quick response...friendly and professional technician (Wiley). IDM will be my first call for any future HVAC or plumbing issue.
Wiley was great. Arrived early, was efficient and personable.
Great service pricing had my heat pump up and going within a day.
375 Willow Hollow Rd, Kingsport, TN 37663
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