About Tri-City Air

AAA-1 Heating & Cooling is a well-known HVAC company with over 100 years of combined experience. They focus on high-efficiency heat pumps, central air conditioning, heating systems, and various HVAC projects. The company is known for honesty, integrity, and delivering outstanding results. Customers often praise their expertise, professionalism, and quick response times. AAA-1 provides both installation and repair services, with a strong focus on customer satisfaction. They are recognized for completing projects efficiently and at reasonable charges, as seen in a recent one-day system upgrade for a customer. Recent reviews highlight the company's reliability and quality service. Customers appreciated how quickly they received a quote and how the office staff, especially Pam, helped them through paperwork and scheduling during a heat wave. The installation crew, including Greg Austin and Josh, were praised for their professionalism, hard work, and thorough cleanup. Despite working in extremely hot conditions, they remained professional and hydrated throughout. The new York system installed was described as very quiet and effective in cooling. Another customer mentioned Tyler from AAA-1 as their "Go To" HVAC engineer, highlighting his competence and the company's overall expertise. They are planning to explore dehumidifier options and new AC/Gaspack with the team. Overall, customers have had great experiences with AAA-1 Heating & Cooling, noting the promptness, professionalism, and efficiency of the staff, including Greg, Austin, Josh, and Nathan, in handling furnace and air conditioning replacements.

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Reviews for Tri-City Air

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  • May 2026

    Mike was very knowledgeable and helpful and took extra time to explain the diagnostic process in simple terms to us.

  • May 2026

    Today we had our HVAC system checkup by Tri City Air. Mike B came out to do the service. He did a great job, checked everything out and did a courtesy cleaning on the outdoor unit. He explained everything he did and offered some good advice to help keep our system running good for years to come. I appreciate his efforts to go the extra mile! Thanks again Mike...

  • Feb 2026

    Technician (Andon) was very professional and knowledgeable. He has great customer service skills and answered all my questions.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

accepts credit cards

Location

5082 Fort Henry Dr, Kingsport

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