Reviews for SERVPRO of East Nashville, Madison, Goodlettsville
Write a reviewFrom SERVPRO of East Nashville, Madison, Goodlettsville
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards
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Ratings
Google: 4.9/5 Facebook: 4.7/5SERVPRO of East Nashville, Madison, Goodlettsville
4603 Gallatin Pike, Nashville
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Staff were very courteous and professional. They explained everything that needed to be done. They were available for questions. Leo delivered tough news with kindness and sensitivity. Charlie went out of his way to help me with the special needs of my TherapyAnimal in training and helped alleviate his stress. Taylor and her helper set up the fans and dehumidifier so I could still maneuver somewhat in my kitchen.All were superb in their communication and professionalism. Although I wish to have never had to meet them, I am grateful that ServicePro remediation folks were there for us!
Charlie and his crew were so polite and professional getting to our issue and helping us dry out the that leak we had. They were really careful to preserve the best they could the trim and baseboards that we had to take off to get to the area. They even prepped an area with a drop cloth to not damage our floors. We were impressed with their knowledge and appreciated them taking the extra time to explain the process and what to expect. Overall very happy with the efficiency to prevent any further damage. We still need to have the recon team out to put the trim back and repair drywall, but we are happy so far with Servpro’s teams. Thank you Charlie and crew!
The response by Servpro was immediate when my first call was placed. Within a couple of hours two of there employees were on site helping me understand their process of assessing damage as well as the mediation of the water damage. I had heard of Servpro and knew their reputation was good. I decided that first visit they should do the cleanup and preparation for my replacement floors. I wasn't disappointed.