About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty provides a range of hair, skin, makeup, and brow services, with the option to book appointments online or walk-in. The staff are friendly and helpful, with one kind staff member taking a name and number to call when an order came in. The Salon experience is blissful, with a very knowledgeable stylist who is attentive and makes the process faster with nice conversation. Staff show an interest in customer needs and are a big help, getting customers what they need.
I went to Ulta in coolsprings with one certain item that I was looking for. From the time I walked in the door to the time I walked out was so pleasant. I was greeted by the employees and asked if I need ed any help so I showed a picture of what I was looking for. I was taken straight to the item and was able to get in and out quickly! Thank you so much for being so kind. Can’t wait to go back when I have more time to look around!
We worked with Nola and she was a joy, she was very knowledgeable and showed us makeup, concealer, and other items that work best for us. The makeup application and tutorial was great! I wanted a simple look that I could wear daily and that was achieved. It was important for me to work with someone that understood skin types and what products worked best for me
This is a bit of a mixed review. My daughter made a hair appointment in Cool Springs last minute because she showed up to her appointment at another location and the stylist was “out of town”. Was told by stylist at Cools Springs she could absolutely do what my daughter asked for and said she has been doing hair for 30 yrs etc. All over color turned out great, the highlights not so much and my daughter left upset again. I called the next day and spoke to Melissa and then Shelby. They were both AMAZING! They were kind, refunded the entire visit and got her an appointment with the original stylist to correct the highlights which she did and they look great! I really...read full review