About The Jones Company by CastleRock
Reviews for The Jones Company by CastleRock
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
The Jones Company, a new home builder in Texas, Arizona, and Tennessee, has been trusted by over 18,000 families to build safe, high-quality homes with their well-being in mind. The company takes pride in creating a foundation for families to build their lives upon, while serving them with honesty, thoughtfulness, and integrity. Customers have had mixed experiences, with some reporting issues like sink holes and grout problems, but overall, the company is praised for its professional, friendly, and down-to-earth approach. Homeowners particularly appreciate the personal attention and regular updates provided by the company's representatives, such as Donna, Caleb, and Jamie, throughout the building process.
I hired my own inspection. The company did take care of all issues. We have two sink holes in the back area. It took three of us neighbors, approximately two years, to get a berm put in so I no longer have six inches of standing water in the back yard. After three years in our home we are beginning to experiment some grout issues. And leaking water. Yes we have to pay for it but just wanted all to know, get your own inspection. We do like our home though.
We have had such an amazing experience with building our home Donna from the start helping us get things picked how we wanted with loads of knowledge and Caleb as we started building (builder) super friendly and understanding. Super nice people, very professional, and down to earth. They are both a great asset to the company. —Courtney and Michael
Our home is still under construction, and we live 3 hours away, but Jamie has been wonderful! she sends us updates on the house each week, photos and even video tours as the work progresses. Our builder, Caleb, has met with us via FaceTime and in person. We are really happy with the personal attention they have shown us. We can't wait to move into our new home!