About Tennessee Valley Homes, INC
Reviews for Tennessee Valley Homes, INC
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tennessee Valley Homes, INC. specializes in new construction homes and has received mixed reviews from customers. Many buyers express satisfaction with the quality of the homes and the selection of finishes. The company's project managers and warranty staff, especially George, receive praise for their helpfulness and responsiveness. Customers appreciate the one-year walkthrough process, which helps address any issues that arise after moving in. However, some reviews highlight challenges with the warranty process, including difficulty in communication and delays in addressing specific problems. One customer mentioned issues with carpeting and subflooring that required multiple follow-ups to resolve. Despite these concerns, many customers believe that the overall experience is positive and worth recommending. The design choices in the homes are noted as trendy, although some aspects may feel builder-grade. Overall, Tennessee Valley Homes, INC. aims to provide quality homes and responsive service, making it a company many would consider working with again in the future.
Love the house they built, and their one year walk through with the team has been great. George and the supers have been very helpful and are working to adjust the problems I am having.
We bought a new construction TN Valley home in May 2024. We were especially impressed at the quality of the selections and finishes. Like any new home, there were some issues that needed to be addressed from time to time over the past year. This is expected and a normal part of the process. TN has been very responsive and helpful with issues that needed to be addressed. Their project managers have been helpful and their warranty guy, George, is the best. He is a class act and has made the experience so much easier. Having a responsive warranty person like George makes all the difference between a frustrating, unpleasant experience and a happy customer. I would...read full review
We purchased our new home from Tennessee Valley Homes and I will say that, overall, the home is wonderful. The style choices are sometimes very builder grade but overall on trend and some upscale things were added. I am primarily writing my first google review to comment on the warranty process. We have carpeting on our entire upstairs floor and have such little sub flooring that we have carpet tacks stick out at nearly every wall and seam. While the fraying seams were fixed, we had to email and call many many times and even ask our realtor to assist us even to get a response. We have very small children and even after “fixing” the issue (someone from TVH coming with...read full review