About Franklin Heating & Cooling, Inc.
Franklin Heating & Cooling, Inc. is a reliable and customer-focused business that provides exceptional service. Their team responds promptly to emergencies, such as a heat outage in the middle of the night, and works efficiently to diagnose and fix the issue. They offer a thorough annual inspection plan, which has helped prevent critical HVAC failures for some customers. The company's technicians are knowledgeable and trustworthy, taking the time to explain issues and offer cost-saving solutions. Customers appreciate their quick response and honest service, especially when their upstairs unit stops working. Many have used Franklin Heating & Cooling, Inc. for years because of their excellent customer support and skilled technicians. Although they sometimes face challenges with complex systems, they remain dedicated to educating clients and providing detailed answers to questions. Overall, Franklin Heating & Cooling, Inc. has built a strong reputation for top-notch repair work and dependable service.
I reached out to Franklin Heating and Cooling regarding a HVAC system. Unfortunately, because of challenges they couldn't help me being a complicated new build on an existing slab. However, Krisit and her team has been great at answering many questions and educating me on the different options, brands and best usage. I have come back to her multiple times and with no delay answered my question with a very detailed response every time. Kristi is amazing!
Great company!!! We have used Franklin Hearing & Cooling for years. They have always been extremely responsive. Our upstairs unit was not working. We called and they had a technician out within the hour! They are the best!!
Awesome company!!! Our upstairs unit was not working. Called them and they serviced the unit within the hour!! We have used them for years because of their customer service and technicians.