About Cool Springs Lock & Key
Cool Springs Lock & Key is a locally owned and operated mobile locksmith service established in 1998 to serve the Franklin and Brentwood area. The company's expert technicians specialize in home, business, and automotive lock and access control systems. They provide prompt and quality service, with customers praising the excellent customer service and professionalism of the technicians. Customers have reported a positive experience, with one noting that the technician, Damien, arrived quickly, changed the locks efficiently, and had a great personality. Another customer appreciated the communication and professionalism of the company, particularly when the technician, Damien, had to reschedule due to another job. The company has also been commended for its knowledgeable technician, Kevin, who was able to program a key fob and cut a blank key, as well as provide helpful advice on the fob's battery. Overall, Cool Springs Lock & Key is a reliable and customer-focused locksmith service.
I recently bought a used car that came with only one key—and it was worn out, the shell was broken and duct taped back together. It barely worked because it was so worn. I called the local Lincoln dealer to order a key replacement, and instead they highly recommended Cool Springs Lock & Key.
Honestly, my first thought was, “Oh great… this is going to be expensive and a pain in the butt.”
However, my experience was the polar opposite.
From the moment I contacted them, my experience was great. The price was literally half of what I expected, and they came to me—true concierge service.
They ordered two brand‑new factory keys, laser cut them from the factory… read full review
Kevin is a rare jewel in g this area. Most people in business don’t care if get help and promises to help are empty. Kevin under promises but over delivers. He communicates and is on time as promised. Everything here is overpriced but Kevin is fair. I got my keys fixed and made a friend.
Kevin was extremely efficient, on-time and more than competitively priced. The Toyota dealership required us to tow our ‘06 Tacoma to them and the charge for a key fab was around $575. Kevin came out to us and was about 1/5 the price. Would recommend to anyone.
Monday Closed
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday Closed
Sunday Closed
2000 Mallory Lane Ste 130-142, Franklin, TN 37067
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