Baldwin Family Flooring is a highly recommended family-owned business known for its exceptional service and quality work. Norm, the owner, is praised for his responsive communication and customer-first attitude, even during holidays. Clients appreciate his dedication, often going above and beyond to ensure projects are completed on time. The team specializes in various flooring solutions, including carpet, hardwood, and tile, and they have received positive feedback for their seamless installations and efficient work. Customers highlight the meticulous attention to detail, with many noting the impressive transformation of their spaces, such as replacing old carpet with beautiful hardwood floors. Clean-up after projects is also mentioned as a valued aspect of their service. Overall, Baldwin Family Flooring is recognized for its outstanding craftsmanship and commitment to client satisfaction.
Norm was initially very responsive, even though I left a message on a holiday! He continued to exhibit a customer-first focus throughout the process. Now we have the carpet we wanted, in the budget we needed! I will promote this business from now!
Wow! Amazing communication and the carpet on our staircases is perfection! Excellent work in other rooms as well! Highly recommend this family-owned business.
Norm is a business owner who treats his clients like family, going above and beyond to ensure the job is done well and on time! Norm kept me up to date on my project while I was out of town and worked through the weekend to ensure it was completed on time. I highly recommend Baldwin Flooring to anyone looking for new flooring, hardwoods, tile or carpet.
3333 Aspen Grove Dr Ste 140, Franklin, TN 37067
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