About Ulta Beauty
Ulta Beauty is a renowned beauty destination that offers a vast selection of cosmetics, fragrances, and personal care products from over 500 brands. Shoppers can find popular names like Tarte, Fenty, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. The store also caters to conscious consumers with a range of vegan, clean, cruelty-free, and sustainably packaged products. In addition to the retail experience, Ulta Beauty provides salon services such as haircuts, hair color, makeup application, brow waxing, and lash extensions. Customers praise the salon stylists for their professionalism, friendliness, and ability to create personalized looks. Clients report feeling comfortable and confident in the hands of Ulta Beauty's staff, leaving with positive experiences and stunning results. The store's customer service has received high praise, with customers highlighting the patience and helpfulness of the associates. One customer commended the skin care consultant for assisting them in finding the perfect foundation match for their daughter's skin tone, while another praised the associate for their kindness and expertise in color matching their mother's summer tan. Additionally, a first-time customer expressed their satisfaction with the brow and lash services, noting that the staff made them feel comfortable and did an excellent job.
Cassidy in the salon is an absolute asset to this company she did my hair exactly as I wanted I love it first time in long time I can say that ! I will definitely be visiting her in the future more !
Shania in the salon is one of the best customers service people I've ever met. You are the most important person in the room, no playing with her phone or chit chat with other employees, 100% of her attention is on you. Pays a lot of attention to detail and giving you the best service. Nice and fun to be around, I look forward to returning. If you've never had the Scalp Revival Treatment, treat yourself to one with Shania, you'll love it.
The young lady by the name of Cassie helped me tremendously. I had just came from Sephora in Cookeville Tn and the lady at the Sephora counter was rude by laughing at whatever questions I had. I asked her to point me in the direction of a certain brand makeup and some sol de janeior that my daughter was looking for. she didn’t attempt to move from behind the counter. She was not helpful at all. I immediately sensed that she was not willing to help me and when I feel not wanted in a store I will take my business elsewhere. Which is why I left the store and didn’t make a purchase. Once I got to ulta the young lady helped me and answered every single question I had....read full review