About JCPenney
JCPenney is a well-established retailer known for its diverse selection of apparel and home furnishings. Customers appreciate the clean and neat environment of the Cookeville, TN store, where they can find a variety of brands, including Adidas and Levi's, alongside private labels. The store offers great holiday sales, although some shoppers noted minor issues with unclear sale tags and experienced pushy customer service in the jewelry department. Despite this, the staff is generally friendly and helpful. Shoppers can also explore the new JCPenney Beauty concept for various skincare and makeup products. Overall, JCPenney provides a nostalgic shopping experience with a wide range of products, making it a destination for holiday shopping and special finds.
I do almost all my clothes shopping here. Between the sales, reward points and clearance I do better than thrift stores. I've got my granddaughters outfits here for less than 10, tops around 2. I also do most of my Christmas shopping here also. If you know how to shop. Their quality can't be beat. Unlike the big stores. Which are trying to be what they aren't. They have clothing for all occasions. Also their towels I bought a set of 10 6 years ago and they're still in great condition. Sheets are so soft and their comforter sets are very beautiful and durable.
The employees at the jewelry counter are always very friendly and polite. They get 5 stars! Their restrooms, are nostalgic as they remind me of my childhood school restrooms, however they're not the cleanest. And I really love when an establishment has clean restrooms.
Ordered a beautiful dress but wrong size so had to return in store. This store is as clean and neat as any I’ve seen. Very pleasantly surprised. Seems to be an older store but very very nice. We will be back to shop for the holidays. Very nice and helpful staff as well!