The old lady doesn’t want to do her job. I provided a sample and she immediately told me she couldn’t take it because “it smelled like ammonia” granted she was also wearing a mask. Unprofessional staff and very rude, they act like they are being forced to work.
February 2022
Came in for a drug screening for a new job. I was notified a week and a half later I will need to return for a second collection as there was an issue with with the first collection in transit. I return for a second collection. 2 weeks later I receive a call from my employer if I have heard anything from the doctor. I told them no and ask why. They informed me they found a large amount of alcohol in my urine. I told them I do not drink and that would be impossible. They verified my information on the tube that I had initialed. That information did not match mine. My employer looked into the issue further and called me back. My name was placed with someone else's... read full review
February 2022
Would not give one star if not required! Staff is very rude and unprofessional. The wait is ridiculous for no more patients than are present in the office, yet staff is congregating at the front desk. My daughter was unable to provide a urine specimen on the spot and was given water . She was the denied the option to provide her specimen because she had to “wait 30 mins” to “let the water run through her.” Who are these people to tell her when she has the need to urinate or not ? Not to mention I tried explaining to the rude staff that she had the need to go and could provide the specimen , I also explained that my other children had to be picked up from sports... read full review
The old lady doesn’t want to do her job. I provided a sample and she immediately told me she couldn’t take it because “it smelled like ammonia” granted she was also wearing a mask. Unprofessional staff and very rude, they act like they are being forced to work.
Came in for a drug screening for a new job. I was notified a week and a half later I will need to return for a second collection as there was an issue with with the first collection in transit. I return for a second collection. 2 weeks later I receive a call from my employer if I have heard anything from the doctor. I told them no and ask why. They informed me they found a large amount of alcohol in my urine. I told them I do not drink and that would be impossible. They verified my information on the tube that I had initialed. That information did not match mine. My employer looked into the issue further and called me back. My name was placed with someone else's... read full review
Would not give one star if not required! Staff is very rude and unprofessional. The wait is ridiculous for no more patients than are present in the office, yet staff is congregating at the front desk. My daughter was unable to provide a urine specimen on the spot and was given water . She was the denied the option to provide her specimen because she had to “wait 30 mins” to “let the water run through her.” Who are these people to tell her when she has the need to urinate or not ? Not to mention I tried explaining to the rude staff that she had the need to go and could provide the specimen , I also explained that my other children had to be picked up from sports... read full review