Manager was rude. When the coworker asked about the insurance that I have. All other services was fine. The manager was the only rude one not sure if I am going to return after I get my glasses
Linda Bridges
Dec 2025
One of the nose guards fell off my glasses. When I brought them in for a replacement, the technician replaced both guards and adjusted the frames. Wow! They're just like new glasses. The technician was quick, knowledgeable, and considerate. I'll recommend America's Best Collierville to all my friends and relatives.
Randon Fryerson
Dec 2025
Ashley E was very helpful today. She is polite and energetic.
Janicca Doggett
Dec 2025
Everyone was very professional and I was in and out quickly I would recommend them to everyone
Julia Hilliard
Oct 2025
Best place in Collierville and the Memphis area. The customer service is awesome! Trish and Cheryl are THE BEST!! I highly recommend this location!
Leigh Burks
Oct 2025
Cheryl and Jeremy are AMAZING! I honestly had a less than stellar experience previously before Jeremy took over Management. I adore them both! They are extremely invested in making sure they turn things around for the store. They have gone above and beyond to offer the greatest customer service my family has ever received at any optometrist. We appreciate so much all they did to help esp me get the right contacts. 🙌 A million thank you's! Not only are they genuinely caring but also funny. A smile truly makes all the difference! ❤️
Mrs. Diva NEAL
Aug 2025
I had an appointment and picked out glasses at the end of June. Here it is in August and still have not received my glasses. I have been calling every week for an update and they claim they will call me back after been put on hold for 30+ minutes. I was told my glasses were back on July 10, then was told July 14 but no one knows where they are. I have asked what is their process in this case and I was told they will look for them and give me a call back. As of today while writing this review, no return call received, no glasses received and called for an update - currently on hold to received an empty excuse. I will be making a visit in person today after this empty call to request a refund!
Tracy Dorrough
Jul 2025
Great experience! Jazze was wonderful! She helped me choose the best options for my eye glasses.
eddie phelps
Jul 2025
Absolutely love the customer service and the selection of glasses, We will definitely use this place from now on
Shirley Wilson
Manager was rude. When the coworker asked about the insurance that I have. All other services was fine. The manager was the only rude one not sure if I am going to return after I get my glasses
Linda Bridges
One of the nose guards fell off my glasses. When I brought them in for a replacement, the technician replaced both guards and adjusted the frames. Wow! They're just like new glasses. The technician was quick, knowledgeable, and considerate. I'll recommend America's Best Collierville to all my friends and relatives.
Randon Fryerson
Ashley E was very helpful today. She is polite and energetic.
Janicca Doggett
Everyone was very professional and I was in and out quickly I would recommend them to everyone
Julia Hilliard
Best place in Collierville and the Memphis area. The customer service is awesome! Trish and Cheryl are THE BEST!! I highly recommend this location!
Leigh Burks
Cheryl and Jeremy are AMAZING! I honestly had a less than stellar experience previously before Jeremy took over Management. I adore them both! They are extremely invested in making sure they turn things around for the store. They have gone above and beyond to offer the greatest customer service my family has ever received at any optometrist. We appreciate so much all they did to help esp me get the right contacts. 🙌 A million thank you's! Not only are they genuinely caring but also funny. A smile truly makes all the difference! ❤️
Mrs. Diva NEAL
I had an appointment and picked out glasses at the end of June. Here it is in August and still have not received my glasses. I have been calling every week for an update and they claim they will call me back after been put on hold for 30+ minutes. I was told my glasses were back on July 10, then was told July 14 but no one knows where they are. I have asked what is their process in this case and I was told they will look for them and give me a call back. As of today while writing this review, no return call received, no glasses received and called for an update - currently on hold to received an empty excuse. I will be making a visit in person today after this empty call to request a refund!
Tracy Dorrough
Great experience! Jazze was wonderful! She helped me choose the best options for my eye glasses.
eddie phelps
Absolutely love the customer service and the selection of glasses, We will definitely use this place from now on
Matthew Williams
Helpful and explained everything