Reviews for Water & Fire Mitigation - Independent Restoration Services
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 5/5
Water & Fire Mitigation - Independent Restoration Services
7933 Shallowmeade Ln, Chattanooga
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We had an incident in our kitchen which led to a flooded floor and a waterfall from our garage ceiling. We called Independant Water Restoration Services and reached Brett. He calmed us down letting us know our home wouldn't mold or fall apart within the day (I might have been a little dramatic). By the next day he had a crew out set up industrial fans and dehumidifiers.Brett was great work with throughout this process. He was knowledgeable about dealing with our homeowner's insurance and billed them directly for his services which helped take some of the work off of us. He was courteous and a joy to work with.He had a great team led by Colton, from the Knoxville...read full review
We had an unfortunate situation with our kitchen and called Brett with Independent Restoration Services. Brett was incredibly professional and throughout the entire process guided us. Whether it was a phone call, text or an email he answered questions almost immediately. The entire process was smooth. When you go through a situation like water damage, it’s very comforting to to know you have someone who genuinely cares about your situation. I would not recommend anyone else for this type of service. Hopefully you never need their services but if you do, understand that Brett with IRS will be there every step of the way. We highly recommend them.
We discovered a major flood in our basement at about 4:30 on a Tuesday afternoon. Brett and his crew were there within the hour and began pumping water out. Over the next week they moved our stuff out and stripped all the damaged walls, rugs, and other material out. They brought a pod to put our keepable items in. They brought in a number of fans to dry everything out. Brett worked directly with the insurance company and made everything easy. They left the room ready for the contractor to come in and redo our room. Today, the crew came back and unloaded everything from the pod back into our new basement! Everyone was pleasant, easy to work with, and did things well. I...read full review