About The Chattanoogan Hotel, Curio Collection by Hilton
The Chattanoogan Hotel, Curio Collection by Hilton offers comfortable accommodations with clean and modern rooms featuring plush beds and walk-in showers. The hotel's friendly staff and great location near dining, drinks, and entertainment in downtown Chattanooga make it a popular choice for visitors. Guests have appreciated the stunning views and luxurious details in their rooms, though some have encountered issues with parking rates and a strong fragrance at the entrance. The hotel is pet-friendly and well-maintained, but does not have a pool. Recent guests have had mixed experiences, with some reporting maintenance problems and inconsistencies with housekeeping, but the staff has been responsive in addressing concerns. Overall, the Chattanoogan Hotel provides a charming and stylish stay, with a great atmosphere and convenient access to the city's attractions.
The property is gorgeous! And boasts multiple restaurants with lots of hangout space. Inside the lobby there is a fireplace with old civil war cannons in the fireplace...super cool! Room was nice and clean. Staff at the front desk was ok, nothing exceptional for a hotel like this. Service was a bit slow at the restaurant at first, but once we got service it ended up being good and our food was delicious with large portions. The bar had live music. Enjoyed hanging out there by the fire pit. Nice stay in a central location.
Everyone there upheld the Hilton service that made me a brand loyalist. It's comfortable and inviting from the public sitting areas to the actual hotel room! Definitely recommend paying for the breakfast package with your stay. Go ahead and pay for the valet service it's completely worth it. I will 100% stay here for the convention next year.
4.1 of 5. We recently stayed at The Chattanoogan while moving our child into college and chose this hotel due to the Hilton brand's reputation for consistent, top-tier experiences. While our stay had its pleasant moments and the hotel lobby had a lovely fragrance, it also came with several hiccups that made it fall short of what we usually expect from a Hilton property. Upon arrival, our room appeared modern and nicely arranged, but the bathroom shower floor did not look clean. It may have been the material used, but due to visible staining and uncertainty around cleanliness, we opted to lay down a towel before using it. We also encountered a few maintenance issues--one nightstand drawer wouldn't close and had a sugar packet used as a makeshift shim, and the other nightstand was missing its rubber insert. Thankfully, Mike from maintenance came quickly and resolved both of those, as well as got our TV working, which wouldn't turn on initially. His professionalism and responsiveness were appreciated. After a long and exhausting day, we were just hoping to walk into a clean, fully functional room, shower, and rest--but that first night was more about troubleshooting than relaxing. On the second day, housekeeping refreshed the room, but failed to restock tissue and provided only one washcloth, requiring another call to the front desk. Despite emailing earlier, I ultimately had to go to the lobby to use the restroom, which was disappointing. That said, the staff, especially Norma Garcia, were responsive and helpful once issues were raised, and we were comped for as a gesture of goodwill. Take home message: Although the start to our stay was a bit shaky, we appreciate their effort to make things right without excuse. We will plan to stay there again based on Hilton's reputation and staff effort to remedy our first time experience. With a focus of room readiness and housekeeping consistency they could easily earn a higher rating.