Jones Animal Hospital provides a warm and welcoming experience for pets and their owners. The staff is caring and knowledgeable, with veterinarians like Dr. Del Gaudio and Dr. Kirby providing exceptional care. They are willing to go above and beyond, even seeing pets immediately in emergency situations. The hospital's prices are reasonable, and owners can expect their pets to be treated like family. Customers praise the compassionate and professional care provided by the veterinarians and staff, particularly Dr. Allen, who helped a fearful dog named Arthur. The clinic is also known for its exceptional care for cats, with one customer sharing how the hospital nursed their cat back to health after a severe ear infection. Customers highly recommend Jones Animal Hospital for its skilled, knowledgeable, and caring team.
The vets are excellent and several have many years of experience. The staff are generally very polite and helpful.
They are much improved about getting you into an exam room quickly, even if a takes a while for the doctor to come in. It still beats sitting in the lobby.
Best of all these days, Jones is not owned by private equity. It shows.
Very compassionate with pets. Dr. Allen helped with my dog, Arthur who needed health care but was very fearful. He and staff were very professional as well as kind. We greatly appreciate the time and patience from all the vets and staff with all our pets.
Jones Cat Clinic was the only vet in the area that was willing and able to take a look at my cat when he was suffering a severe ear infection that left him with neurological damage. They hospitalized him, nurtured him back to health, and saved his life. He went from not being able to stand or eat to happy and ready to great us when we picked him up. They also were very accommodating with my limited communication methods during Hurricane Helene that left me with no power, cell, or internet for days. The vets were extremely compassionate, very knowledgeable, and all around skilled. On top of it all, the prices were beyond fair and reasonable, which isn't common in veterinary… read full review
603 Volunteer Parkway Suite 1, Bristol, TN 37620
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