About Bath Fitter

Bath Fitter is a business that has received mixed reviews from its customers. While some customers have praised the company's wonderful customer service, professional and courteous technicians, and their ability to resolve issues quickly, others have experienced delays in receiving necessary parts and have expressed frustration with the office manager's communication. Customers who have had positive experiences with Bath Fitter have noted that the company stands by their warranty and has gone above and beyond to accommodate their needs, even providing additional services at no cost. However, some customers have reported difficulties in getting a response from the office manager and have had to involve other staff members to resolve their issues. Overall, Bath Fitter seems to provide a range of services, including tub, tub surround, and shower installations, and generally receives positive feedback from customers, but there are also some concerns about the company's responsiveness and communication.

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Reviews for Bath Fitter

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Jun 2026
I must say that after reading the negative reviews I almost talked myself out of bathfitter Regina. However this was my 4th bathfitter tub. Purchased 1 in St Catharine's Ontario and 2 more in Sarnia & Chatham.

Regina installers were very good and only interested in doing the job properly. It's their family business and have a hard time believing they would not honor a warranty issue. I found everyone to be nice.

This job was different because my tub was plastic and they could not copy or cover with a liner. Tub was removed, drywall repaired, plumbing upgraded and entire install took 4hrs to complete. Try find a contractor to do that ...

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Feb 2024
Fantastic Duo at Bath Fitter!!We just had Ryan and Ryan finish our tub, tub surround and dome. These two guys were professional, courteous and took great care in making sure all was clean and in order before they left. Can’t thank you enough!!Beautiful job guys!!
Dec 2023
We got bathfitters in 2007 and nothing but 5 star service from them. As with everything items need maintenance. We haven’t dug into our pockets for they stand by their warranty and beyond. For instance I had a knee operation. They came and took the glass shower doors down. When I regained more mobility. I called and they put them back up. No cost to me. Even gave me a shower curtain rod for our temporary shower curtain till I got better. So I’m 100% pleased with them. I have had other warranties but never at this level. Thanks Bathfitters Regina. Highly recommend!