About Ulta Beauty
Ulta Beauty, the US' largest beauty retailer, offers a vast range of products from over 500 brands, including exclusive lines. The company's Conscious Beauty initiative provides customers with choices in vegan, clean ingredient, cruelty-free, and sustainable products. The Salon at Ulta Beauty offers hair, skin, makeup, and brow services, as well as ear piercing. Stylists, such as Kyle and Maggie, are knowledgeable, professional, and friendly, providing personalized attention to help customers achieve their beauty goals. Customers consistently praise their expertise, from color and trim to makeup application, often noting exceptional results and a relaxing experience. Many clients appreciate the staff’s willingness to go above and beyond, helping find the perfect product or style, making each visit special. With their dedication and skill, customers can expect high-quality service and satisfying beauty results.
I had a great experience at Ulta Beauty. I originally purchased a Dyson product, but unfortunately it was defective. I brought it back to the store, and the staff handled everything quickly and professionally. They exchanged it for a new one with no hassle at all.
I really appreciated how understanding and helpful everyone was—it made a stressful situation much easier. Customer service like this is the reason I’ll keep coming back. Thank you for taking care of your customers!
Absolutely the best experience at an ULTA ever!!! I did NOT have to surrender any phone numbers, emails, or personal info!!!! Paid cash and employees were friendly and helpful!! THANK YOU!!!
My first purchase was a drive up order. There were 3 drive up spots. None of them were numbered. I chose a spot to park and checked in on the app giving my car make, model and color. Waited for 8-10 mins then went to the pick up counter in the store. The associate was prompt and kind. When I politely explained I had been checked in and in the drive up area she seemed unaware or unconcerned. Not the best first impression but in the grand scheme not that big of a deal. Would return to shop or potentially place an online order again.