About Thorson Heating & Air Conditioning
Thorson Heating & Air Conditioning is a reliable and responsive company that provides excellent service to its customers. The business has earned high praise for its timely response, even during off-hours, and has a team known for being trustworthy, respectful, and caring. Customers appreciate the company's ability to quickly resolve issues, whether it's a malfunctioning air conditioner during a heat wave or the need for a new heating and cooling unit. Thorson Heating & Air Conditioning is recognized for its quality work, reasonable pricing, and clear communication. Their friendly personnel treat customers like family and are always willing to share knowledge and welcome questions. Many customers feel that the team goes above and beyond to ensure the job is done quickly and correctly, making them a trusted choice for the community's heating and cooling needs.
Jackie, and her wonderful staff, at Thorson Heating & Air, responded immediately to our call for service, after our furnace broke down on a very cold, SD, January day. Service technician, Zach, was able to diagnose and quickly resolve the issue(s) our furnace was having. After looking at our options Jackie and Zach provided, we decided on purchasing a new furnace to replace the broken down, old furnace. Thorson provided space heaters to keep our house warm, until our new furnace was installed the following morning, by Zach and Zane. When my wife and I returned home from work on the day of installation, our new thermostat and furnace was pumping out the heat; working...read full review
Zane Severson and Dawn Burnison did an efficient and professional job diagnosing and servicing my furnace. VERY quick response to my emergency call with honest diagnosis and repair. I will be using Thorson HVAC for my future needs!
I had the pleasure of meeting Jackie at Goldman Sachs 10KSB business program. Jackie and her crew are extremely knowledgeable and focused on education, service and customer service. I would highly recommend based on Jackie’s integrity and work ethic that I observed while in classes with her. Support a hard working local South Dakota small business when you work with this crew!!!