Thornton Flooring in Rapid City exceeded my expectations in every way. I had been shopping for flooring at other local stores and decided to stop in to take a look at Thornton for options. Well organized showroom and products are neatly displayed and easy to navigate from LVP to the Carpet displays. The staff was professional and courteous throughout the entire process, offering genuine guidance and knowledge without any high-pressure sales tactics. They came to my home to measure the areas I was looking for flooring and worked around my schedule to get it done. What really sealed the deal was their upfront honesty and reliability. My order was delivered exactly when... read full review
May 2026
Maria is absolutely the best! She is so knowledgeable and excellent at helping not only with flooring but paint, tile and any other decisions that need to be made to make your project a dream come true. The whole project was a breeze with her help! She stays in touch with you through the whole process. Her ideas are amazing and she definitely goes above and beyond!! Maria is so sweet and easy to work with, I highly recommend her!
September 2025
Great selection and customer service. Installation needed some follow up repair to make things right, but installers were attentive to finishing the job right after feedback was provided.
Thornton Flooring in Rapid City exceeded my expectations in every way. I had been shopping for flooring at other local stores and decided to stop in to take a look at Thornton for options. Well organized showroom and products are neatly displayed and easy to navigate from LVP to the Carpet displays. The staff was professional and courteous throughout the entire process, offering genuine guidance and knowledge without any high-pressure sales tactics. They came to my home to measure the areas I was looking for flooring and worked around my schedule to get it done. What really sealed the deal was their upfront honesty and reliability. My order was delivered exactly when... read full review
Maria is absolutely the best! She is so knowledgeable and excellent at helping not only with flooring but paint, tile and any other decisions that need to be made to make your project a dream come true. The whole project was a breeze with her help! She stays in touch with you through the whole process. Her ideas are amazing and she definitely goes above and beyond!! Maria is so sweet and easy to work with, I highly recommend her!
Great selection and customer service. Installation needed some follow up repair to make things right, but installers were attentive to finishing the job right after feedback was provided.