About Monument Health Rapid City Clinic, 2805 5th Street
Monument Health Rapid City Clinic, located at 2805 5th Street, is a well-run and patient-focused medical facility. Dr. Brown and her staff are known for their kindness and attentive care, with Dr. Brown taking the time to listen to her patients. The office is efficient and organized, with staff members like Elizabeth Stamper going above and beyond to ensure patients receive the treatment they need. While some patients may experience varying levels of attentiveness from nurses, the overall experience at the clinic is positive, with friendly receptionists, quick check-in processes, and efficient lab work procedures.
We first came in not knowing why we were there but once we talked to Elizabeth Stamper she got a Dr for us to talk to and everything was taken care of and we left with a plan! They were great!
I came in for a UI test. I will talk to Dee on the 28th with what I went through to get an appointment for the test. When will the nurses LISTEN to the patient when calling in. We know our bodies more than they do!!!
I entered the check-in area and was immediately greeted by the receptionist. She directed me to her computer. She was extremely friendly. The process went very quickly and I was given a very clear rundown of where I would be called and a good place to sit. I had a very short wait before the I was called back. The person who drew my blood was also friendly and efficient. It was a very good experience, as far as having lab work done.