About Physicians Footcare
Physicians Footcare is dedicated to providing a welcoming and friendly environment for its patients. They specialize in treating a variety of foot and ankle conditions, including heel pain, diabetic issues, sprains, fractures, and ingrown nails. The practice also offers shoe inserts and orthotic devices to help relieve pain and support mobility. Patients appreciate Dr. Melcher for her attentive listening and effective treatment, which has helped many regain the ability to wear shoes and enjoy an active lifestyle. The staff is described as kind, patient, and professional, creating a positive experience for both children and adults. However, some patients have experienced difficulties with the call center, often facing challenges in scheduling appointments over the phone. They recommend improvements to ensure better communication and efficiency. Overall, Physicians Footcare is seen as a caring place where patients are treated with respect and professionalism, making it a go-to option for foot care needs.
Had to go for an ingrown toe infection caused by a pedicure. First time going to a podiatrist, so was a bit nervous. I was able to get in 3 days after my Tricare Referral was sent in, which was a blessing considering the holiday season coming up. There was no wait time, and Dr. Awa was absolutely amazing. She was kind, comforting, and extremely knowledgable. The procedure was quick and painless. I. am so grateful to have been referred to this office!
The people & doctor at this place are great. The problem is the call center needs alot of work. Over the past few months, I'll call to schedule an appointment. I've done this multiple times and am told someone will call me back & when I wait a week, they say the same thing. The only way I can schedule an appointment is if I physically go into the place. The lady who answers the phone usually has a thick accent and she says her. Ame is Leah or Lean. This company needs a direct li e I stead of using g a call center terminal that as poor performance. When I go I to Physician Footcare to schedule, they say they say they ne er vot the messages & agrees that the call center...read full review
Dr Melcher has been doing my toenails for years and I will not go anywhere else. She does a great job and is very professional. Matter of fact the whole office from the time you walk in the front door to the time you leave is very professional and pleasant