About Reid Heating & Air
Reid Heating & Air, Inc is a trusted heating and cooling company in Rock Hill. They provide furnace and air conditioning services, including HVAC repair, installation, and replacement. Their fully trained technicians work with all makes and models of HVAC equipment. Customers have praised the company for quick responses, especially during emergencies, and for reliable services without unnecessary upselling. The technicians are polite and punctual, explaining issues clearly and staying in touch during repairs. The owner is responsive and makes sure customers are satisfied, even offering window units while waiting for parts. Customers have noted the friendly and knowledgeable staff, with technicians like Troy and Cam communicating their ETA well and thoroughly checking systems. They explain problems clearly and give helpful options. One technician, Joseph, was described as awesome and very helpful, showing pictures of units and explaining issues, even taking care of some tasks that customers planned to do themselves. Overall, service during normal hours is very good, with no extra charges for labor or parts, and the club membership for regular servicing remains popular. Reid Heating & Air is a dependable choice for HVAC needs in the Rock Hill area.
We started having issues with both units last year and the technician who came out fully explained everything. He even told my husband to call him if there was an issue with the work he did. We then signed up as members or whatever it’s called to be able to have both units serviced throughout the year. Cooper was amazing! He took pictures of all the bad stuff on the units. We went through the home warranty company but asked to use Reid because we had such good experience. We have since replaced both units! Every time I’ve had to call the office the staff is so friendly and helpful. Cooper is the technician who has come to the house and explained everything!...read full review
Mr. Troy Breland he did a great job. He was nice and on time. I will be using His services again Thank you
Professional and Dependable