About ARS / Rescue Rooter
ARS / Rescue Rooter provides dependable heating and plumbing repair services in Charleston. Their team of technicians handles various HVAC problems, including air conditioners, furnaces, thermostats, and heat pumps. They also install new heating units. For plumbing, ARS offers drain cleaning, sewer line repair, water heater maintenance, and toilet repair among other services. Customers praise the company for its professional and friendly staff, noting the expertise of technicians like Kevin and Tommy. Many appreciate the company's quick response to emergencies and their focus on long-lasting, affordable solutions. Recently, a customer highlighted the courteous and professional service upon arrival, mentioning that everything was in great shape and all questions were answered. Another customer shared that their experience with ARS for HVAC installation was fantastic, praising Tony, Page, and Don for their professionalism and friendliness. They also appreciated the window unit supplied by ARS. A different customer described Kevin as very informative, knowledgeable, courteous, and polite, recommending the company to anyone needing service. Additionally, during a holiday weekend, a technician named Raul responded within two hours to resolve a main line backup, demonstrating the company's commitment to prompt service.
The two gentlemen were professional in the job and communication they finished the work and cleaned up after themselves and had pride in their work I would hire ARS again if I needed other work to be done
I had a hot water heater installed today. Communication was excellent and the service technician was on time, neat, and explained everything. His name is Turner. I would give 5 stars!
They always work with my schedule. The techs are knowledgeable, on time, clean up if necessary. Bradley took care of my appointment today. I appreciated his attention to detail. Will work with him again.