About Mancill Electric
Mancill Electric has experienced a significant decline in reputation since the passing of its founder, with many customers now reporting poor service and workmanship. Formerly known for reliable and professional electrical and plumbing work, the company has been criticized for shoddy installations and lack of accountability. One customer shared a disappointing experience where a sharkbite fitting installed by Mancill caused extensive water damage to a home, leading to a costly repair and unhelpful customer service. Many feel that the company’s reputation has suffered since the original owner’s passing, with some calling it no longer a reputable service provider. However, there are still some positive reviews highlighting good experiences. Customers have praised Mancill for promptness and professionalism, especially during urgent situations like replacing a hot water heater on a stormy weekend or helping with drain cleaning. The company’s team members, such as electricians and service technicians, are described as hardworking, respectful, and knowledgeable. Estimates provided for projects like pool wiring are considered fair, and the staff are appreciated for their personable attitude and property respect. On the other hand, there are complaints about billing issues, with some customers receiving invoices long after services were completed or experiencing difficulties with payment processes. A few customers also warn others to be cautious, especially regarding billing and service quality. Overall, Mancill Electric is seen as a company with a history of good service that has recently faced criticism for decline in service quality and customer care.
Mancill used to be a top notch company. Ever since Richard Mancill passed away and the new owner Jimmie Cummins took over the company has gone completely downhill. It is a shame that the name Mancill has become synonymous with poor customer service and shoddy workmanship. My elderly father's $500,000 house got flooded out after a sharkbite fitting that they installed gave way in the wall of his second story bathroom. I contacted the company and Debbie was extremely rude saying it wasnt there problem. She claimed that we were trying to scam them and told me to stop calling. My father ended up having to foot the bill of $10k to fix the damage caused by there shoddy workmanship. The plumbing company I called to fix the leak said only DIY hacks use sharkbite fittings and the water line should of been properly soldered back together since it was concealed in the wall. Never again will I use them and I tell my story so others dont get literally soaked like my father did by this company. Quite a few of my father's friends have said the same thing about the company has gone downhill since old man Mancill passed away and its no longer a reputable service provider.
We have been using Mancill for years, and they've never let us down. We had a hot water heater burst on a Saturday night, and Moose came out on Sunday, during a storm, to replace it. While here, a tornado came through part of our neighborhood and knocked out power, so he wasn't able to fully check it before leaving for another job. Once power came back on we gave it a few days - had small issue, which was quickly responded to and corrected. Can't recommend this company highly enough.
I had an urgent electrician need this past Saturday, called Mancill and I believe I spoke to Scott. I explained my situation to him. He told me that he could come and told me what the charge would be per hour. Scott and Bobby showed up approximately one hour later, had the problem diagnosed and fixed in a short amount of time. I highly recommend this company.