About Alpha Omega Construction Group, Inc.
Alpha Omega Construction Group, Inc. has been a notable roofing company serving the Southeast since 1992, offering residential and commercial roofing services along with solar, siding, and gutters. The company has received praise for professionalism, responsiveness, and quality work, with customers highlighting the dedication and hard work of the team, specifically mentioning the punctuality and thoroughness of Elliott and his crew. Positive feedback also noted that the painters were exceptional, and any follow-up questions were promptly addressed. Recent customer reviews have been positive, with customers praising the outstanding work of Matt Howarth and his team, who showed up early, completed the job, and cleaned up the job site. Another customer, a new construction homeowner, had a positive experience with the company's responsiveness, as Michael referred them to Stuart, who promptly inspected the issue and scheduled the repair. The customer was impressed with Stuart's professionalism and kindness. Additionally, a customer dealing with roof issues during the warranty period was pleased with Matt Howarth's honesty, support, and ensuring the problems were repaired properly. Despite some negative experiences in the past, many customers appreciate the commitment to quality and the efforts of the staff at Alpha Omega Construction Group, Inc.
This is a follow-up to my previous rating if I could go negative insteadof 1 star i would!.My name once again is Tina and Alpha Omega is Roofing Company us who DRB Group of Raliegh contracted to roof my new home. I had a roof leak which flooded by front room and Alpha Omega did not respond after multiple calls for help but only after a FB review of their service. Representative Tania finally contacted me and had her fellow manager arrange for a service call which came a day late and left without doing anything as it started as it started rain without doing anything. I spoke with the field manager while his team was on site he committed to having his team back at my home "First thing" in the morning today and he committred repaired and completing work not done by fis company as part of new build commitment to quality . He did not follow thru Nor has the roof technicians arrived to do what he committed to. 1 replace flashing 2 complete Never the completedp post build "punch" clean up repairs 3 Honor the builders contracted roof warranty.