This is a follow-up to my previous rating if I could go negative insteadof 1 star i would!.My name once again is Tina and Alpha Omega is Roofing Company us who DRB Group of Raliegh contracted to roof my new home. I had a roof leak which flooded by front room and Alpha Omega did not respond after multiple calls for help but only after a FB review of their service. Representative Tania finally contacted me and had her fellow manager arrange for a service call which came a day late and left without doing anything as it started as it started rain without doing anything. I spoke with the field manager while his team was on site he committed to having his team back at my home "First thing" in the morning today and he committred repaired and completing work not done by fis company as part of new build commitment to quality . He did not follow thru Nor has the roof technicians arrived to do what he committed to. 1 replace flashing 2 complete Never the completedp post build "punch" clean up repairs 3 Honor the builders contracted roof warranty.
About Alpha Omega Construction Group, Inc.
Alpha Omega Construction Group, Inc. has been serving Charleston, SC, since 1992, offering award-winning roofing services for both residential and commercial properties. They specialize in roofing, solar, siding, and gutters, providing high-quality work and reliable options. Customers consistently praise the professionalism, knowledge, and honesty of the team, highlighting the excellent and personal customer service they receive. The team responds quickly to questions and issues, with staff members like Kathy in the office being especially helpful, upbeat, and responsive. The crew that roofed the house, including team members like Fila, Alex, Chacho, and Nino, are described as super pros who work efficiently and respectfully. They completed a whole roof replacement in just one day, showing dedication and hard work. Customers appreciated the seamless process from start to finish, with excellent communication and cleanup. JJ, the exterior consultant, kept clients informed throughout the project and was praised for his professionalism and thoroughness. The team’s work is often described as perfect and very respectful, making the experience smooth and satisfying. Alpha Omega is highly recommended for anyone needing roofing services.
Reviews
I had a great experience working with J.J. and the crew at Alpha Omega. They replaced my roof in one day and were very professional. J.J. was friendly, communicative, and he did exactly what he said he would do. Alpha Omega was recommended to me by a neighbor and I would highly recommend them to anyone in South Carolina after this experience. The roof looks beautiful and working with J.J. was easy and low stress. Five stars!
This company is terrific! We found J.J, and Alpha Omega, when they did our neighbor's roof. Professional in every way, JJ came to have a look, we got an estimate, and moved forward. Shingles arrived quickly; awesome, hard-working crew and our large roof was done in only two days. Clean up, care to detail, and beautiful new roof. We could not be happier and highly recommend them. A+++
Photos
Hours
Monday 8AM - 4:30PM
Tuesday 8AM - 4:30PM
Wednesday 8AM - 4:30PM
Thursday 8AM - 4:30PM
Friday 8AM - 4:30PM
Saturday Closed
Sunday Closed
Good to know
- on-site services
- accepts credit cards
- women-owned
- open to all
Location
9549 Hamburg Road, Ladson, SC 29456
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