About Roto-Rooter Plumbing & Drain Service
Roto-Rooter Plumbing & Drain Service in Greenville, SC has been providing plumbing repair and drain cleaning services since 1935. The Eckberg family, who purchased the Greenville franchise in 1984, continues to operate the business today. Originally focused on drain cleaning, the company has expanded to offer a full range of services, including excavation, leak detection, and septic pumping. Roto-Rooter is known for their quick response, with experts available 24/7 to handle plumbing emergencies or simple repairs such as leaky faucets, clogged drains, and water heater issues. Customers have praised the polite and professional demeanor of technicians like Ricky and Mile's Belk, who have been commended for their efficiency and friendly personalities. Recent reviews highlight the company's fast response—such as John arriving in less than an hour—and their professionalism in handling bigger jobs. Customers also appreciate the emergency services, with Ben fixing a water leak in less than an hour after a midnight call. The team’s care during major flooding loss was highly valued, with customers noting their hard work and expertise.
RR responses to our needs right away. Dakota arrived assessed the situation and provided us with several problem solving solutions. He took the time to research past RR provided services and spoke to the last tech that came out for background info. Dakota provided superb customer service. He fixed something by himself that I thought would have taken more manpower . Dakota presents himself well, is courteous, and not pushy or argumentative. Our issue was solved and upgraded for easier accessibility in the future. RR earned our business several years ago and folks like Dakota are why we keep returning.
Guys are great!! Us then for my commercial business, Travis the service is top notch!!
Travis and his crew did a great job repairing our outdoor lines. They kept us updated on when the water would be on and off.