Metro Tech Squad

May 2026

Great service experience through Samsung warranty repair. I was very skeptical about what type of service I was going to receive after reading the many 1 star reviews, but I was pleasantly surprised by how well this company communicated and their punctuality.

After a ticket was submitted by Samsung to repair my 5 months old fridge, the Metro Tech was assigned the ticket and contacted me within 2 days to setup a time to send a tech to look at the fridge. We agree on a time and I put it on my calendar (it was a Monday). The service center called me the Friday before confirming my time for Monday. The service center than called again Monday morning to confirm my service...read full review

Jul 2025

John Roche came out to replace our ice maker today and we were very pleased. This young man had the best manners, he came prepared and did the job quickly. We would highly recommend him to anyone who needs Samsung service. John is very knowledgeable about what he's doing. We appreciate that he came prepared and cleaned up after himself. Thank you for fixing our ice maker, we are very pleased

May 2024

Totally satisfied with the professional and competent service I received today! Branden the service tech was prompt, courteous and competent. He fixed my Samsung Washer in a timely manner! I would recommend this Company again!