Prisma Health Plastic Surgery–2 Med Park

Jan 2026

The doctors and nurses we dealt with in general I have no issues with. However, being told ver batum that our daughters situation and care is “secondary” not as important as other patients being seen, as a justification for an hour wait in the doctors room is a soup sandwich and blatant disrespect to patients schedules and time. EVERY patients care should be seen as important and when you schedule a time, honor it or have another doctor sub in, give notice to have it rescheduled if no one is available. But an hour wait and telling a patient because their appointment is not measured as being as “serious” as others is a disgrace. I know the US healthcare is profit-first,...read full review

Dec 2025

Dr. Elliot Chen is a very skilled surgeon, and I want to clearly acknowledge that. However, the quality of care provided by his nursing staff and the post-operative follow-up process has been consistently poor, to the point that it has affected my healing and safety.

I have a long surgical history with Dr. Chen. Before the age of 21, he performed two keloid removal surgeries on my ear, and this year alone I have undergone three pilonidal cyst surgeries under his care. With that history, my concerns and feedback about what does and does not work for my body should be taken seriously.

Unfortunately, they have not been. I have previously had stitches left in...read full review

Sep 2023

I can see why this place has such low ratings. Horrible at communicating. Horrible at returning calls. Set up an appointment with Dr Cartt. All seemed well until her staff got snippy with me for following up on the status of my procedure. I was TOLD… they would call me and update me. That I need not call them! For over 6 months I waited! Then a call to set up a New patient appointment. Why?!? Because it had been too long and the doctor wanted to see me again. Set up the appointment then she leaves on maternity leave.
Jump thru hoops to get another referral just to have them call me WEEKS after to tell me the other doctor will ‘not be doing those ‘types’...read full review