JCPenney Salon

Dec 2021

I made an appointment online last week. It was canceled the day of for being too late in the day to do highlights. I rebooked online for the first appointment today (11:30am) along with my boyfriend a clipper cut at (11:30) so it wouldn’t be too late for them to do highlights. First we were informed that they doubled booked his appointment and couldn’t do his cut and I was informed that my stylist was not coming in till 1:00pm even tho I was scheduled and was told to call back at 1:00pm. When I called, there was no explanation for why she didn’t show up or apology. I wouldn’t have been upset if someone would have called to inform me that she wasn’t going to...read full review

Dec 2021

Went on Monday to get a perm and it has completely fallen out! No, I did not wash let alone wet my hair! It is completely fallen out! My hair looks like it didn't before she started. I don't think enough solution was put on to the roller set, I felt it was not applied to every single roller which is why it is pin straight especially as the bottom half under neath ! I could scream I am soo angry! A comete waste of money!Service: Hairstyling

Jun 2021

Absolutely wonderful 1st time experience with Ms. Bonnie, very professional, very timely, very clean, did exactly what I asked, been looking for a regular stylist definitely found it, im booked for the rest month and into next month, thank you Ms. Bonnie ?