About Gervais Heating and Air
Gervais Heating and Air offers quick and professional service for air conditioning issues. Customers appreciate their prompt response, often arriving the same day to assess and fix problems. Technicians are knowledgeable and thorough, ensuring all issues are resolved efficiently. Many reviews highlight the company’s dedication to customer satisfaction, with clients saying they would happily use their services again. The company is known for its honest and reliable service, making it a trusted choice in the community. Recent reviews mention that they arrived within about 45 minutes after a late call, repaired the problem within a couple of hours, and offered reasonable fees. The technician is praised for being fast, prompt, and guaranteeing his work without breaking the bank. The owner is recognized for his exceptional service, especially in urgent situations like a failed A/C on a hot night. He responded quickly, went straight to work, and managed to get the system running in less than 25 minutes, showing true Carolina spirit of being helpful. Overall, Gervais Heating and Air is highly valued for its quick, honest, and dependable service.
Called late in the day, said they'd be there in a couple hours and showed up about 45 minutes later. Assessed the issue, repaired the issue all within a couple hours. Adrian was super nice and knowledgeable. Great experience and would be happy to recommend them! Found their fees reasonable.
The owner of this company is a rare find. I lost my A/C on Saturday evening and suffered through a hellish night with my inside temperature climbing to near 90 degrees. My sister is elderly and I am no spring chicken being treated very serious medical conditions. Of all the companies in the Midlands that supposedly provide 24/7 service, he is the only one who doesn't send your call to an answering service overseas. He came out in less than 1 hour on a Sunday morning, went straight to his work, told me my 17 year old needs replacing but not having that type of $$ he got it going in less than 25 minutes. I hope it last until we can do better, but he deserves recognition...read full review
A man of his word and a life saver in a 100 degree summer. Showed up exactly when he said he would, made the repair, was on his way and came back a couple of days later to check on the work.